Fiona Bennett Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

- Develop and deliver the key user experiences for the My NRMA product suite. - Manage cross-platform publishing and website updates using Sitecore CMS.- Work closely with CX, marketing teams, product and technology to create signature digital customer experiences and to align strategies to engage, retain and grow customer transactions.- Manage team.

Sydney, Australia

- Managing and optimising website content using Sitecore and implementing AB testing to continually test and learn, improving the customer experience.- Support website testing prior to deployment with experience managing site migrations and new website builds.- Interpreting key data and insights through Google Analytics to make informed decisions and.

Sydney, Australia

• Growing and maintaining the social media presence across a variety of platforms, channels and communities including Facebook, Twitter, LinkedIn and Instagram;
• Creating boosted posts, like ads and email lead generation ads on Facebook;
• Create strategic social media campaigns to engage followers and create conversation;
• Engaging with followers and other social media accounts in an informative and on-brand tone of voice;
• Responding to guest reviews on Cruise Critic;
• Management of the content calendar and scheduling social medial content;

North Sydney, Australia

- Creating Suburb Profiles for Sydney, Melbourne and Brisbane with SEO in mind.- Conducting property related keyword research.- Writing informative and helpful articles for the property and investment market.- Proofreading various articles and copy.- Uploading and updating website content using Kentico CMS.- Creating content for email campaigns and nurture.

Sydney, Australia

- Updating website content using the custom built CMS- Creation of all marketing campaigns including eDM's (monthly newsletters, software updates and ePromos) using Hilltop and FrontPage.- Liaising with key stakeholders within the business as well as external agencies including design teams.- Responsible for project managing marketing events throughout.

Banbury

• Website Management - Responsible for updating content and uploading products and imagery onto the website through the CMS, and liaising with our external Developers with any problems that might arise
• CMS Experience - Detailed knowledge and experience using a CMS (Elite) to update desktop and mobile sites, including importing of new products for the New Collections
• Social Media – Management of the social media posts for Facebook, Twitter and Google+, as well as updating our YouTube channel, keeping a diary of the schedule
• Affiliate Marketing – Responsibility to create and produce the weekly affiliate newsletters, including posting on forums (The Hub and PerformanceIn), and contact key affiliates
• Google Analytics – Full understanding of Google Analytics to produce daily, weekly and monthly reports to send out to the business
• Industry Relationships – Liaising with the in-house Merchandising, Buying and Design teams, as well as external agencies, to maintain strong relationships and clear communications.

Leamington Spa

Administrative Tasks (faxing, scanning, filing, photocopying)Operating the Helpdesk and fixing computer problems (locked accounts, passwords)Information inputting and statistical analysis – keen eye for detailReport production and proofreading documents

Warwick

Editorial Tasks (proofreading, editing, sub-editing, writing copy and researching)Commissioning Articles, and being the project leader on some featuresConducting telephone interviews, and attending press tripsCreating flat plans, and being highly organised Flexible working to tight deadlines and working closely with designers