Ascensos is a multi-award-winning, global leader in customer management and outsourcing. We specialize in delivering innovative, future-ready CX solutions that elevate customer service and transform the digital experience for some of the world’s top retailers, including Aldi, KFC, John Lewis, Peloton, and Wickes.Our approach is centered around continuous improvement, partnering with brands to consistently exceed expectations and set new industry benchmarks. With a deep expertise in consumer retail, we don’t just meet goals; we raise the bar for every milestone achieved, embodying the spirit of true collaboration.As an employer, we’re dedicated to creating an inclusive, engaging, and rewarding workplace, where careers in customer service go far beyond the calls. We offer exciting growth opportunities for our people, fostering an environment where everyone can thrive.In 2013, Ascensos was ‘born local’ in Motherwell, and today we’re proud to be a global and world-class organization.Our Growth Story:⭐👫 From 6 to 2,500+ members of #theAteam.⭐🚀 UK Expansion: 3 major operations, complemented by a network of remote workers.⭐🚀 European Expansion: Operations in Bucharest, Romania, and Istanbul & Antalya, Turkey.⭐🚀 Global Expansion: Sites in Cape Town, South Africa (x2) and Port of Spain, Trinidad & Tobago.About Me:As a CIM-qualified digital marketer, I bring 20 years of experience in marketing and communications. With a strong creative instinct and an eye for data-driven insights, I believe the best ideas are often unearthed from the most unexpected places. I’m also passionate about cultivating vibrant, positive workplace cultures that inspire collaboration and innovation.Key Specialties:Corporate Marketing ⭐ Brand Management ⭐ Internal Communications ⭐ Graphic Design ⭐ Content Creation ⭐ Social Media Management ⭐ CMS Management ⭐ Event Management ⭐ Bid Preparation ⭐ Client Insights ⭐ Content Strategy ⭐ Sales Support ⭐ Data Insights ⭐ Project Management ⭐ Recruitment Marketing ⭐ Community/Charity Partnerships & CSR