Fiona Sun, Pmp, A-Csm, Csm Email & Phone Number

Costa Mesa, CA, US

Costa Mesa, CA, US

Costa Mesa, California, US

My experience at AAA spans across end user computing and call center technologies, helping business partners in Insurance and Emergency Roadside Services modernize operational models. My portfolio ranges $4MM to $8MM. I work closely with the leadership team to understand organizational goals & objectives, and use system and operational data analytics to.

Santa Ana, CA, US

I had a unique opportunity in this position to interface with business and technical partners alike in all organization levels to achieve common goals in technology advancement and business process improvement. I collaborated closely with application development and operational teams to breathe life into projects throughout the SDLC. These projects.

As a Technology Solutions Manager, I was accountable for the success of all of the products in the technology solutions program. In addition to project management responsibilities, I coached the new Technology Solutions coordinator so that he may be successful, and I partnered with the sales team to educate and secure client buy-in on technology services.

My passion is in technology, so when the opportunity came, I jumped. My next challenge was then to establish online self-service storefronts and build integrations to these portals with client systems. This technology transformed the way the company did business -- automating normally arduous tasks on both client and operating company ends. I closely.

I jumped right into it coming out of school! Starting as a project coordinator, I was introduced head first into a fast paced, high touch world juggling complex, high stakes projects where one tiny error may cost thousands of dollars and even affect state and federal voting systems & processes. I excelled in this high pressure environment and eventually.