Firas Hakim Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Auckland, New Zealand

Ensure Amusements park rides are assembled and operated in a safe and courteous manner, in accordance with strict governmental regulationsExperience in working across several small scale events such as school fairs and galas, end of year celebrations and corporate functions. Also experienced in working in larger scale events such as Family Fun weekends (Several in Auckland and Dargaville), The Royal Easter Show at the ASB Showgrounds in Greenlane, Auckland and other large scale… Show more Ensure Amusements park rides are assembled and operated in a safe and courteous manner, in accordance with strict governmental regulationsExperience in working across several small scale events such as school fairs and galas, end of year celebrations and corporate functions. Also experienced in working in larger scale events such as Family Fun weekends (Several in Auckland and Dargaville), The Royal Easter Show at the ASB Showgrounds in Greenlane, Auckland and other large scale functions around Auckland and throughout New Zealand Show less

Auckland, New Zealand

Auckland, New Zealand

Handling of all reservations relating to Skycity Hotel (4.5 star), the Grand by Skycity (5 star) & EOS by Skycity (5 star), along with handling restaurant reservations and other general inquiries. Experience in Opera Property Management Systems, Respak (Restaurant Reservations system-now referred to as Sevenrooms), GEMS (Guest Experience Management Systems-now referred to as Hotsos) and TouchpointRole also includes assisting guests and colleagues with casino related inquiries… Show more Handling of all reservations relating to Skycity Hotel (4.5 star), the Grand by Skycity (5 star) & EOS by Skycity (5 star), along with handling restaurant reservations and other general inquiries. Experience in Opera Property Management Systems, Respak (Restaurant Reservations system-now referred to as Sevenrooms), GEMS (Guest Experience Management Systems-now referred to as Hotsos) and TouchpointRole also includes assisting guests and colleagues with casino related inquiries and reservations, Skycity Premier rewards registrations and reservations, along with working alongside Revenue teams (noticing rate discrepancies, rate availability and pricing structures), along with promotion of several casino-related and other promotions throughout the Skycity Complex From time to time, role can also include Advertising for various promotions, along with working alongside the Sales and Marketing team to create unforgettable guest experiences! Show less

Auckland, New Zealand

Sole Charge Flight Attendant on board the Bombadier Q300 (Dash 8) Aircrafts for the Air New Zealand Domestic/Regional Network. Role included ensuring the safety of passengers, crew and the aircraft in both normal and non-normal situations including but not limited to Emergency scenarios and subsequent management. Would have u to 50 passengers to supervise in the cabin on any given flight

Auckland, New Zealand

Checking in and Checking out of guests, dealing with all guests inquires and requests in a timely and professional manner, along with various other duties such as cashing up and balancingI was also employed as the COVID-19 Clean touch champion, where I managed all aspects of COVID-19 to ensure full compliance with Alert Level changes, adequate staff training and ensuring a clean and hygienic environment for guests and colleagues alike

Auckland, New Zealand

Handling of all reservations relating to Cordis Hotels and Resorts (5 star), along with handling restaurant reservations and other general guest inquiries.Role also includes assisting other departments such as Front Desk with tasks such as handovers, assistance with registration cards (including producing comprehensive reports and other administrative tasks), and other tasks within the Hotel as deemed appropriate Experience in Opera Property Management Systems, Respak… Show more Handling of all reservations relating to Cordis Hotels and Resorts (5 star), along with handling restaurant reservations and other general guest inquiries.Role also includes assisting other departments such as Front Desk with tasks such as handovers, assistance with registration cards (including producing comprehensive reports and other administrative tasks), and other tasks within the Hotel as deemed appropriate Experience in Opera Property Management Systems, Respak (Restaurant Reservations system-now referred to as Sevenrooms), GEMS (Guest Experience Management Systems-now referred to as Hotsos) and Touchpoint Show less

Auckland, New Zealand

Responsible for ensuring the smooth operation of the lounge, including clearing tables and general tidying of lounge facilities, providing food and beverage service for departing passengers and assisting with aviation and travel related inquiries.

Auckland, New Zealand

Ensuring the smooth running of various corporate events including congresses, boardroom meetings, presentations and seminars and business meetings through a variety of responsibilities

Orlando, Florida Area

Auckland, New Zealand

Bachelor'S Degree, International Hospitality Management

It was through this degree that I really developed my knowledge and skillset about the role that Hospitality plays in the modern world..

New Zealand Certificate In Tourism Level 4 (Flight Attending), Tourism And Aviation, 98 Percent On Wings Exam (Part Of Additional Practical'S Course)

Activities and Societies: Class representative for duration of course-Class obtained highest marks ever recorded for Grooming, Assessment.

Bachelor Of Arts - Ba, Sociology & Criminology Double Major

Sociology refers to the critical study of the society in which we live in. It was through this major where I learned how to reflect on my.