Gillian M. Email & Phone Number

Beverley, Gb

CoachingTeam buildingFacilitationConsultancyPeople and CultureLeadership development

London, England, United Kingdom

Culture Consultancy are experts in culture change. We design, align and embed award-winning cultures.We understand humans and business: We know what it takes to create and grow successful, innovative businesses, improve productivity, enhance your employee value proposition but we also care about the individual and their employee experience- employee wellbeing, diversity and inclusion.Our purpose is to embed the cultures of tomorrow; improve business results; drive digital innovation; and create loveable workplaces. We're very comfortable with complexity: Much of our work centres around complex business or people dynamics; mergers and acquisitions, IPOs, multi-site teams, remote working teams, leadership changes and other inflexion points.Our vision is to transform as many companies as we possibly can, into successful, collaborative, inclusive, innovative and positive places to work. We have a multi-discipline team: Our people have diverse backgrounds- HR Directors, Customer Experience Directors, Creatives, Psychologists, Anthropologists, Technologists- we do innovative solutions as a way of life.We measure culture, change culture, align cultures, evolve culture but we also teach you how to do it for yourself- we want you to learn how to keep evolving. Our clients are from multiple sectors and are of all shapes and sizes from fast growth SMEs, to scale ups through to multi-national corporations.We have tried and tested methodologies and technologies that we use but every client project is different- we consider our clients to be partners and work alongside you to get the results you need.We’re business results driven, and people focused.Contact us for a friendly chat on how we can help you +44 (0)208 088 2228

The UK's leading internal communications and employee engagement agency. Creators of possibility.

Nicola Ellwood is the provider of coaching, culture, employee engagement, management, leadership and communication skills training (online and in person). Nicola Ellwood helps people develop themselves using generic and profession­ specific contextual content through a series of support interventions – one to one coaching, group coaching, one to one training and group training.

Setting and delivering the strategy that develops and manages all current and future talent for Yorkshire Water. Ensuring appropriate talent strategies are in place to build a happy, productive, diverse and skilled workforce.

Partnering to support and facilitate creating the conditions for the business to transform to deliver it's strategy and realise it's ambition. Focused on culture, behaviour and values.

Responsible for the co-ordination and alignment of 5 year plus customer service strategy and change plans activities across Yorkshire Water. The creation and implementation of the right systems, processes and people & culture change programmes & projects. Business cases and proposal to Board and Leadership teams and articulating the compelling need for change and delivering against those expectations.

Yorkshire

Reporting into the Head of Learning and Development, my team designed and delivered learning and development activities across the business in a highly regulated utility company• Identify the need for, develop, deliver and evaluate practical tailored learning and development solutions ( technical and behavioural) to meet business needs e.g. team development, graduate development, technical development• Develop, lead, implement and evaluate cross business learning and development initiativesResponsible for project budgets -identifies costs and manages the budget for cross business initiatives• Manage partnerships with external training suppliers and consultants and drive efficiencies and improvements in service• Continually measure and evaluate delivery against agreed requirements and drive continuous improvement

London, United Kingdom

Reporting into the HR Director, I delivered all operational HR and Training activities for 185 employees in a Lloyds and London market insurance broker• Drive the HR and training strategy through the company ensuring FSA compliance • Advise and support Management team managers on all HR, ER and training issues• Conduct or support management team on recruitment, inductions, performance management, disciplinaries, redundancies, restructures, TUPE, exit interviews etc • Co-ordinate the annual appraisal process • Promote, lead and drive the company’s competency based recruitment strategy internally through assessment centres and through recruitment agencies• Project planning and implementation e.g. Management training, implementing a coaching and mentoring culture, competence based job profiles

York, United Kingdom

Reporting to the Head of Advertising Sales, I was brought in to develop the HR processes and implement the training and development plans for 60 sales employees in a fast paced call centre environment• Recruitment and selection• Manage performance of the sales teams• Managed and delivered the corporate induction programme across the business.• Produced and delivered a sales training strategy for the Advertising Sales department • Training and coaching of sales force and managers.

Yorkshire And Lincolnshire

August 1997-September 2006: Regional Training Manager – Yorkshire and Lincolnshire, Northcliffe Media Group Reporting into the National HR Manager, I delivered the HR and management development training and HR advisory service to all managers from Team Leader to Managing Director across 5 sites.• Designed and delivered HR, management, leadership and employment law training• Trained and coached all levels of management in HR and people management issues• Proactively advise senior management team on HR and employment law • Delivered the learning alongside NVQ 3, 4 and 5 in management• Implemented a national recruitment and retention training programme2002–October 2002: Advertising Sales Training Consultant, Hull Daily Mail Publications Ltd. (Northcliffe Media Group)• Delivered a training strategy for the advertising sales department • Recruitment and Selection of sales staff• Performance management of sales teams and individuals2000-2002: Advertising Development Manager, Grimsby and Scunthorpe Newspapers Ltd. (Northcliffe Media Group)• Recruitment, development, support and training of sales staff1997-2000: Advertising Sales Advisor, Hull Daily Mail Publications Ltd (Northcliffe Media Group)• Telephone and field advertising sales

Bachelor'S Degree, International Tourism

A Levels, French, German, Theatre Studies

Gcse'S