Fitz L. Email & Phone Number

Assisted multiple customers inbound and outbound communications via internal, external telephone, email and social media.Identifies, categorizes and resolves root causes of customer issues including technical support on installations and parts inquiries.Provides excellent customer service via active listening and professional communication.

I interacted with multiple customers through a chat and messaging platform daily. Performed sales and product / order inquiry transactions. Provided superior customer service during transactions regarding product inquiry, order placement, and order follow-up. Partnered via phone with various vendors, manufactures, and stores throughout the United States. Answered multiple questions regards products, orders, and services through e-commerce platform.

An Aspireship is a new kind of online training program designed as a bridge to advance you to a new step in your career.The SaaS Sales Foundations Aspireship is our flagship course, which we call an “Aspireship,” designed to teach you how to be successful in SaaS sales. This Aspireship is ideal for aspiring (and even current!) SaaS SDRs, BDRs, Account Executives and Account Managers. I am learning everything about sales development to prepare myself for an SDR role.

Investigate automobile accidents by reviewing scene details and quickly and effectively resolve claim.Analyze first and third party claims to determine extent of company’s liability. Establish and maintain high level of positive working relationships with internal and external customers, ensuring satisfaction with company services.Identify and collect evidence and determine its value to a specific claim.

Utilize the online resources for updated Structured Interview Guides to interview applicants.Conducted phone screens with candidates and processed detailed responses to questions. Documented candidate interview responses in Retail Staffing Administration. During phone interviews accommodated any candidate requests and answered any questions. Recommend candidates for in store face-to-face interviews with The Home Depot store management team.

Drove sales goals for business Communicated benefits of products and services Interacted with customers in courteous manner and provided prompt and courteous customer service on the phone or in person.Diagnosed mechanical, hardware, software and system failure

Drove inbound and outbound sales goalsFind, Inquire, Respect, Solve, Thank every customer every time.Recommended solutions for customers home improvement projects

Saas Sales Development

Skills learned include: Buy / Sell Process * Discovery & Qualifying * Demo Presentation * Handling Objections * Closing * Pipeline.

Sales, Crm

Learn In-Demand skills, Learn skills to work with stakeholders to define requirements, customize the platform, learn the Salesforce.