As an Implementation Specialist and Business Coach, I leverage my expertise and skills to help automotive service departments optimize their fixed operations and customer retention.I have over 15 years of experience in developing and leading successful automotive service departments, which gives me a deep understanding of the challenges and opportunities in this industry. I am passionate about delivering high-quality training and support to my clients, solving complex issues, and keeping the training positive and engaging. I enjoy working in a diverse and collaborative, results oriented setting and am always up to a challenge.