Francisco Javier Ortiz Bonilla Email & Phone Number

Zurich, Switzerland

Zurich, Switzerland

Pfäffikon Sz, Schwyz, Switzerland

· Led IT/OT project to effectively segment and isolate OT traffic, designing and successfully implementing the new SD-WAN+AWS+PaloAlto hub concept that is to be rolled out globally (~200 sites)· Assessed the company’s implementation of Cisco SD-WAN and proposed multiple improvements for a simpler and more robust Cisco SD-WAN design and implementation· Defined the process and built high quality documentation for the IOS-XE (Legacy, SDA, SD-WAN) Global Upgrade to 17.9.4a (~200 sites)· Merging the Network of an acquisition to Oerlikon Network ensuring the standards are met· Acting as Escalation for the 2nd Level “Operations” Team and providing both technical and non-technical training

Cracow, Małopolskie, Poland

· Acting as a Cisco SD-WAN SME in the engagement with Customers in EMEA· Participated in the Cisco SD-WAN network design for a public European Organization· Supported complex migrations from Hub to CNF for one of the world’s biggest food and beverages companies, driving the resolution of unexpected issues and being key in the migrations’ successes· Completed a SD-WAN Design Review for a big Automation Company and proposed the Customer multiple enhancements for their SD-WAN implementation· Participated in the Integration of Meraki and Cisco MSX for an African ISP· Cisco Live 2023 (EMEA & US) Speaker – authored and proctored 2 Cisco SD-WAN troubleshooting labs: LABENT-1544 & LABENT-1547 – being one of the only ~20 Engineers from EMEA CX that received VP approval to attend the US edition – having a Walk-in Lab in the top 10 Walk-in Labs in CL 2023 Las Vegas· Achieved CCIE certification

Cracow, Małopolskie, Poland

· TAC Engineer in two different Teams/Technologies: – Enterprise Core: 09/2019 to 04/2021 – SD-WAN: 04/2021 to 04/2022· Handling a vast volume of Service Requests from Customers, taking ownership and making sure they are solved – resolved 628 SRs· Enterprise Core: Gaining expertise with ASR1K, ISR4K, CSR1K, ASR 9xx, Catalyst 9K· SD-WAN: Gaining expertise with Cisco SD-WAN solution: vManage, vSmart, vBond, cEdge routers, Policies, OMP, QoS, ZBFW, etc· Skilled at understanding customer sentiments and requirements· Team Player, successfully advising other Team members and boosting the Team morale· Escalating to Business Engineering Units by submitting quality bugs for the code – filled 44 software defects· Effectively utilizing moderate to complex lab setups to reproduce and tackle technical issues.· Contributing and improving internal and external documentation – Successfully having one article published in Cisco CCO: https://www.cisco.com/c/en/us/support/docs/routers/asr-1000-series-aggregation-services-routers/216564-asr1000-rp2-cpld-and-fpga-upgrade-common.html · Mentoring and guiding the onboarding of new joiners

Sevilla Y Alrededores, España

· Securing Docker images for the Galileo project with the European Spatial Agency· Administration of Checkpoint and Fortinet firewalls, F5 load balancers, Cisco switches, Linux servers· Tasks automation with Shell Script and Python

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Master'S Degree, Telecommunications Engineering, 8.03

Bachelor'S Degree, Telecommunications Engineering, 8.22