Create processes to facilitate incoming potential clients. Planned and moved clients' intakes, mowings, and exits in response to current requirements. Acted as Assistant Director of Operations when needed. Refine and create procedures resulting in a reduction in mistakes during movements and decrease time required for intakes from 3 months to 4 weeks.

I help mitigate problems for vulnerable adults through designing plans and processes. In so doing, I support and promote more chances for individuals to grow and succeed, both clients and employees.

• Lead organization through three technology changes focused on implementation and training• Involved with the training, design, and operation of 1600+ video conference events(Webinars and meetings) from Dec 2019 to May 2021• Managed the video conference technology for an average of 30 classes each quarter • Hired and developed up to 12 student and temporary employees each quarter• Was the point of contact for advice on leveraging video conference technology in academics and administration throughout the organization• Directly responsible for 4 locations, main campus and 3 remote, and indirectly responsible for up to 6 additional remote locations

Help Setup and Tear down for videoing rodeo events. Operated camera as part of a production crew during performances.

• Ensured safety of guests, staff, and establishment• Interacted with the public• Planned and executed improvements to processes and design• Resolved issues in a quick and decisive manner under stress• Fiscally responsible for all shift monies with minimal supervision

Insured endpoints were connecting for Video Conferencing instruction.

Developed and taught classes. Responsible for grades and quality of instruction.