Florence J. Email & Phone Number

United States

- Engage with patients and healthcare providers to provide timely updates on referral statuses and address inquiries. Document interactions in Salesforce.- Act as the main point of contact for case status updates, application processing for savings programs, and evaluations of patient eligibility.- Conduct outreach to healthcare providers for patient case follow-ups to ensure comprehensive care.- Collaborate with internal teams to improve the patient experience and ensure consistent… Show more - Engage with patients and healthcare providers to provide timely updates on referral statuses and address inquiries. Document interactions in Salesforce.- Act as the main point of contact for case status updates, application processing for savings programs, and evaluations of patient eligibility.- Conduct outreach to healthcare providers for patient case follow-ups to ensure comprehensive care.- Collaborate with internal teams to improve the patient experience and ensure consistent follow-up communication. Show less

United States

- Delivered comprehensive support services to individuals and families, ensuring both independent and collaborative assistance.- Created, monitored, and assessed service plans, adhering to mandated timelines and regulations.- Conducted thorough research on community resources, providing members with information on available options.- Partnered with community agencies to enhance program support, facilitating meetings to aid in informed decision-making.- Efficiently managed… Show more - Delivered comprehensive support services to individuals and families, ensuring both independent and collaborative assistance.- Created, monitored, and assessed service plans, adhering to mandated timelines and regulations.- Conducted thorough research on community resources, providing members with information on available options.- Partnered with community agencies to enhance program support, facilitating meetings to aid in informed decision-making.- Efficiently managed correspondence, maintained appointment calendars, and coordinated video calls. Show less

United States

- Reviewed legal documents and generated monthly reports utilizing various software, including Microsoft Office.- Managed correspondence, maintained appointment calendars, and coordinated video calls for board reviews using Webex and Zoom.- Streamlined workflow processes to meet objectives within set timelines.- Collaborated effectively with stakeholders and interested parties, utilizing SharePoint for efficient document management.

United States

- Advocated for victims of domestic violence, guiding them towards self-sufficiency and empowerment.- Conducted assessments to determine program eligibility and coordinated referrals for comprehensive support services.- Developed individualized plans tailored to client needs and monitored progress through regular program assessments.

Master Of Arts - Ma, Criminal Justice

Bachelor Of Arts - Ba, Public Administration

Associate Of Arts - Aa, Liberal Arts/ Human Services

Activities and Societies: Phi Theta Kappa