Frank Keller Email and Phone Number
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As a general manager and senior product executive with 20+ years of experience and an entrepreneurial drive, I am open-minded, curious, and constantly learning, to expand my perspective. As a transformational leader, I am not afraid to challenge the status quo. I move things forward by delivering solutions at scale that create significant value for customers and the business. I enjoy developing a mission that inspires, laying out a practical strategy and making it happen with bias to action and operational excellence.Leadership is all about people. Thus, I enjoy building diverse high performing teams that are empowered and complement each other so that the sum is greater than the parts. As an analytical, data driven leader, I believe the best idea wins – no matter who the originator happens to be. I foster talent through constant mentoring, coaching and empowering teams to get things done. Others say my superpower is “creating alignment” among diverse stakeholders and teams so they can jointly execute and win as “one team”.Being an engineer by heart, I enjoy simplifying complexity and finding easy solutions for hard problems. As a customer-centric leader, I get inspired by customer interactions and their direct feedback which allows me to see the world through their eyes. This helps me to understand their needs and to ensure that there is a good market fit of our solutions. My experience in leading product and go-to-market teams also allows me to create a strong bridge between Product, Engineering, Sales and Marketing to drive commercial and customer success at a global scale.I have worked, operated, and led successfully in a great variety of different environments, cultural settings and roles. This unique background and a long history of delivering results and leading diverse teams provides me with a unique perspective and makes me a well-rounded executive.
Paypal
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- paypal.com
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Evp, General Manager, Large Enterprise & Merchant Platforms GroupPaypal Nov 2023 - PresentSan Jose, Ca, UsGeneral Manager and P&L owner of PayPal's business with large enterprise customers globally. The group is also accountable for delivering merchant platform capabilities like Checkout, Braintree and Value Added Services that span across segments. -
Svp, General Manager Merchant And PaymentsPaypal May 2022 - Oct 2023San Jose, Ca, UsGeneral Manager and Product Leader with P&L responsibility for the Merchant business of PayPal. Leading global product portfolios across Merchant & Payment Platforms and Growth Market Solutions.HEADING THE FOLLOWING PRODUCT LINES:▪ PayPal Checkout▪ Payment Processing (Braintree) & Payouts (incl. Hyperwallet)▪ Risk and Fraud Management Services (incl. Simility, Chargehound)▪ PayPal Complete Payments Platform for Partners▪ Zettle POS and SMB Solutions▪ Merchant, Developer & Payments Platforms ▪ Post Purchase Solutions incl. Happy Returns (Reverse Logistics, divested in 2023)▪ Growth Market Solutions with focus on Japan, Mexico, Brazil, ChinaMember of PayPal's HR Advisory Council, helped shaping PayPal's leadership principles. -
Svp Enterprise Solutions And Digital CommercePaypal Jan 2021 - Apr 2022San Jose, Ca, UsLed the Enterprise Solutions Portfolio for PayPal, delivering checkout and omni-channel payment processing and payouts solutions for our large enterprise customers and strategic partners. Also headed the Digital Commerce business, enabling the next wave of growth for PayPal. The portfolio provides solutions along the shopping journey, incl. demand generation products like Honey and PayPal Shopping as well as shipping and returns solutions like Happy Returns.Member of PayPal's HR Advisory Council -
Vp Europe & Global Inside Sales, Global Sales Transformation LeadPaypal Jun 2019 - Jan 2021San Jose, Ca, UsHeaded PayPal's business across European core markets, being accountable for Sales and and market strategy across the region. Also accountable for Inside Sales via inbound and outbound channels to mid-market and small-business customers around the globe.Led the transformation of PayPal's global sales teams (incl. acquired brands) into a single integrated sales and servicing organization across all product lines with a unified sales culture. The transformation was built upon a segment based sales strategy, a holistic solution selling approach and an aligned sales incentive structure.Rebuilt the Global Sales Operations function, focusing the team's mission on improving the customer and seller experience to accelerate revenue growth and productivity. Key to our success was a relentless focus on simplified processes and interaction models across the enterprise that enabled a significant reduction of cycle times and increased per head productivity. Initiated a cross-functional enterprise initiative that reimagined the end to end sales and servicing processes with a tightly integrated systems infrastructure built on top of the Salesforce.com platform.Member of PayPal's HR Advisory Council. -
Vp, Global Head Of Consumer SegmentPaypal Jul 2018 - Jun 2019San Jose, Ca, UsHeaded the global consumer segment for PayPal to enable the next wave of growth by tightening the integration between product, marketing, and sales. -
Vp, Managing Director Germany, Austria, SwitzerlandPaypal Aug 2016 - Jul 2018San Jose, Ca, UsThe PayPal business in Germany, Austria, Switzerland evolved under my leadership to offering an extended range of payment and pay later / credit services to small and large companies. Resulting in significantly accelerated growth of the two-sided network in PayPal's third largest market by volume and becoming PayPal's second largest consumer market globally. -
Senior Director Enterprise Business In Germany, Austria, SwitzerlandPaypal Mar 2014 - Jul 2016San Jose, Ca, UsLed the large enterprise business in the region. Was accountable for acquisition and development of the largest customers in the region, including eBay Marketplaces - which represented a significant share of the overall business at the time. Under my leadership, Enterprise Sales has experienced accelerated growth by winning major clients, deepening customer relationships and entering new verticals. -
Managing Director BillsafePaypal Nov 2012 - Apr 2014San Jose, Ca, UsPayPal acquired BillSAFE to establish a buy now pay later & credit business in Germany, Austria and Switzerland. Had full P&L responsibility and was accountable for the organizational and product integration with PayPal. Within 18 months we have been able to drastically scale sales to become a leading provider in Germany with our Payment upon Invoice service (Rechnungskauf). The service was finally migrated onto the PayPal platform (PayPal PLUS) and all operational teams were integrated with PayPal. -
Head Of Strategy & Business OperationsPaypal May 2011 - Nov 2012San Jose, Ca, UsHeading strategy and business operations for PayPal in the Germany, Austria Switzerland region. -
Head Of Implementation For Yes 4G Malaysia (Interim Manager)Xchanging Malaysia Sdn Bhd Feb 2011 - Apr 2011Kuala Lumpur, Kuala Lumpur, MyInterim manager during the launch stage of the YES mobile broadband network of YTL Communications in Malaysia. Led the IT implementation & program management department with teams based in Malaysia and India. We were building customer and partner facing web portals that allowed for direct and partner led customer acquisition and servicing like payments and billing. -
Managing DirectorLivi Gmbh Jan 2010 - Jan 2011LIVI was a legal-tech start-up based in Berlin, Germany, allowing law firms to rapidly grow their client base by leveraging a web-service infrastructure. Led the company from inception to rapid operational growth.
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Managing Director / Co-FounderArcway Ag Mar 2004 - Dec 2009ARCWAY provides business process & software architecture management tools and services for large and mid-sized companies and the public sector. Led the company from start-up to successful acquisition. -
Co-FounderPlan S Gmbh Mar 2003 - Mar 2004Plan S offered software systems engineering services for large and mid-sized companies.
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Project Manager & Research Assistant (Hpi Founding Team)Hasso Plattner Institute (Hpi) Apr 1999 - Dec 2003Potsdam, Brandenburg, DeAs part of the HPI launch team, I had the unique opportunity to help establishing the Hasso Plattner Institute as a world class applied education and research institution for IT Systems Engineering in a public-private partnership. I also lead a research project with SAP AG / SAP Labs India to increase the effectiveness of developing enterprise software with globally distributed teams. My work focused on implementing architecture blueprints for design decisions and effective communications between teams. I expanded this work to other companies like IBM, Siemens, Alcatel etc. which was the foundation for my PhD thesis and inspired my subsequent start-ups. -
Sap Basis DevelopmentSap Jul 1998 - Apr 1999Walldorf, Bw, DeI worked on repository services for the SAP Basis development environment (Master’s Thesis)
Frank Keller Skills
Frank Keller Education Details
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Hasso Plattner InstituteSoftware Systems Engineering -
Rptu Kaiserslautern-LandauInformation Systems Engineering
Frequently Asked Questions about Frank Keller
What company does Frank Keller work for?
Frank Keller works for Paypal
What is Frank Keller's role at the current company?
Frank Keller's current role is EVP, General Manager, Large Enterprise & Merchant Platforms Group at PayPal.
What is Frank Keller's email address?
Frank Keller's email address is fr****@****ail.com
What schools did Frank Keller attend?
Frank Keller attended Hasso Plattner Institute, Rptu Kaiserslautern-Landau.
What skills is Frank Keller known for?
Frank Keller has skills like Strategy, Management, Business Development, E Commerce, Business Strategy, Leadership, Product Management, Cloud Computing, Start Ups, Program Management, Payments, Strategic Partnerships.
Who are Frank Keller's colleagues?
Frank Keller's colleagues are José Victor Soares Herget Da Silva, Craig Svatos, Caitlin Kilber, Somesh Yuvaraj, Aoife Culhane, Antonio Misamis Jr, Catherine Murtagh.
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