Chris Flanagan Email & Phone Number

Morristown

Support and Architecture for:- Active Directory- Exchange 20xx- Switches / routers / firewalls- Citrix / Xenapp- Windows 20xx Servers, 7/8/10 Workstations- VMWare ESX- IT / HIPAA Security / EHR / EMR- SQL Servers- Datto- Vulnerability Assessments- Mobile Device Management / MaaS360- MaxFocus, Datto RMM (autotask)- Office 365

Promoted to establish and manage nationwide information-security program. Oversee nationwide efforts to identify and evaluate all critical systems. Design and implement security processes and procedures and perform cost benefit analysis on all recommended strategies. Collaborate with external auditors to conduct in-depth compliance audits and penetration testing, presenting all results to senior management. Develop curricula and facilitate awareness training for management and employees.Key Contributions:Created company policies and procedures governing corporate security, email and Internet usage, access control, and incident response.Designed, implemented and managed nationwide security patching infrastructure driving compliance levels to all-time highs.Designed, implemented and managed global antivirus infrastructure driving infection levels to all-time lows.Managed vulnerability assessment infrastructure and drove mitigation efforts to successful conclusions.

Promoted to design, implement and support the growing internet presence of Maersk within the United States. Key Contributions:Designed, implemented and supported Web facing internet structures (IIS, SMTP, Microsoft ISA Server etc).Designed, implemented and supported Disaster Recovery architectures for internet facing systems including automatic failover to DR site; Implemented and supported Active Directory / Exchange 2000 for the United States.Designed, implemented and supported mobile Email products for hand-held devices.

Transferred to Chicago to initiate a nation-wide regional technical support program for Maersk. While in Chicago I was responsible for all day to day operational IT activities, planning for future IT endeavors and various IT projects as required.Key Contributions:Designed, implemented and supported a VPN infrastructure for the Midwest region.Designed, implemented and supported DHCP, DNS, WINS framework for Midwest region which became the national standard.Designed, implemented and supported regional asset management system which became the national standard.Designed, implemented and supported a regional login script structure which became the national standard.

Promoted to perform a nation-wide migration to a Microsoft Windows domain architecture.

Responsible for an office of five-hundred users and multiple servers encompassing LAN administration and second level workstation / server support.Key Contributions:Redesigned Windows NT Domain structure prior to a migration from Novell.Implemented Lotus Domino infrastructure.

Primary responsibilities included first level support for mainframe and pc/server issues.Key Contributions:Converted and reorganized existing Help Desk documentation into HTML and Lotus Domino format.Cleaned and refurbished security structures on three different mainframe applications.Rolled out PC applications.Assisted in Sales Force Automation project.