Fabiola Latisnere Email & Phone Number

San Jose, California, United States

San Francisco Bay Area

Working remotely for a Fortune 100 Company supporting the team by maintaining the quality and accuracy of Mexican Spanish-language content for this localization project, across multiple devices.-Lead, manage and run localization and testing tasks on voice assistant products pre- and post-launch-Review product quality and compile reports on aspects from.

San Jose, California, United States

Helping organizing and integrating the data collected from various sources to improve the overall quality of the Virtual Assistants responses in the different variants of Spanish.

California, United States

• Working remotely with a Fortune 100 Company training chatbots.
• Provide a variation of utterances for specific scenarios in different domains such as Finance, Insurance, Travel and some others.
• Being an important part of the Quality Assurance Testing process for emerging technology in target language (Spanish from United States).

Cupertino CA

• Working on-site at a Fortune 100 company project
• Look for relevant bugs and errors in target language (Spanish including variants).
• Work on natural language processing (NLP) and providing linguistic support for language engineers to fix bugs and meet language quality requirements.
• Generate issue reports using best practices through internal database system.
• Played an important role in a pilot tool for improving and tracking daily productivity.
• Performed audio and functionality testing as part of the QA team that helped to improve a mass produce home device control by voice

San Jose CA

Provide tax help for low-to-moderate income families, persons with disabilities, non-English speakers, and the elderly who need assistance preparing their tax returns. Prepare taxpayers’ return based on information provided by the taxpayer or answer tax related questions.

Houston, Texas Area

• Involved converting psychology documents and articles from one language into another and ensuring that the finished converted articles relay the intended message as clearly as possible.
• Assisting, formatting, and editing most of the articles published in the International Journal of Collaborative Practices.
• Proofread end documents and articles and made any necessary changes.
• Acted as important go – between during meetings with foreign psychologists and ensure correct information flow between individuals.
• Covered the phone/reception, requested information from new clients, especially those of Spanish language.
• Took notes during oral interpretation and provided feedback

Mexico City

• Managed international procurement processes for field lab equipment.
• Direct negotiation with suppliers around the world mainly: USA, Switzerland, Germany, Israel, China, Italy, among others.
• Prepare and process all international purchase orders, averaging total annual procurement expenses of $95,000
• Assist the Manager on special projects focused on cost reduction initiatives and process improvement.
• Contact suppliers to resolve missed deliveries, short shipments and pricing discrepancies. Ensure that materials, equipment, and supplies are ordered and timely delivered in order to fulfill process requirements..
• Order tracking (Backorder) purchasing conditions negotiations with over 30 foreign suppliers

Mexico City

• Be a prominent agent providing support in other TACA offices, such as Miami and Manager of Boston´s office
• Customer Service: booking, sales, and after-sales, direct channel;
• Frequent Flyers: Customer Service and Support for redemption of miles on airline tickets, hotels, car rentals, excess baggage, mileage accrual retroactive; redeposit of unused miles
• Negotiations and closings groups and charters;
• Conference reporting and reconciliation of daily sales reports
• Be TACA´s image for Mexico on its 75th Anniversary.