Application Engineering Manager
CurrentAs an Application Engineering Manager, I lead a group of tools experts, help define and implement organizational best practices, and contribute to strategic initiatives to achieve business goals and facilitate our customers’ success. In this role, I collaborate with managers and teams across CES and MathWorks to deliver customer value that drives the success of customers’ strategic vision using our products and services. My responsabilities are:• Lead a team of Application Engineers in executing on the Sales team’s goals and strategy, enabling customer success through a deep understanding of MathWorks tools, and building technical and management networks in the Middle East Region.• Hire and ramp up new Application Engineers to build a team with a strong industry background and customer-facing experience to be able to understand and lead the team on delivering customer value with MathWorks solutions and services.• Provide coaching and guidance on customer relationship management, responsiveness, and teamwork in providing technical support to our customers. Provide ongoing coaching to team members to ensure their growth and development.• Collaborate with the Sales and Marketing teams and leadership to help grow the business.• Establish and evolve effective business and team goals, strategies and processes through collaboration with the local and global leadership teams.• Personally engage in select customer activities and manage select customer relationships.• Establish CES partnership with MathWorks as an industry leader by engaging with industry consortia and by establishing thought leadership through publications and or public speaking opportunities.