Manage a nationwide team of Sales Engineers supporting RingCentral's Global Service Provider (GSP) Partners.

Serve as a technical pre-sales specialist, responsible for partnering with AT&T technical overlay organization in addition to their direct sellers and their Channel Partners in the East. My responsibilities include general partner enablement and training, remote and onsite product demonstrations, co-selling, prospect network readiness, and solution validation via Proof of Concepts (POC) for sales opportunities. Additional responsibilities include: monitoring and supporting SE collaborative teams, managing customer feature requests, lab testing, continued education on the platform and underlying technologies, and supporting AT&T SE related internal and customer facing events.

Dedicated resource that worked with the 8x8 Channel Account Managers to evaluate prospective new 8x8 partners. Served as an experienced resource with development of the 8x8 Sales Engineering Workshop and Channel Partner Program.• Assisted new 8x8 Partners with the new partner on-boarding process.• Delivered elements of sales, technical, admin, and demo training via the Sales Engineering Workshops• Performed on-going technical competency assessments • Served as a technical resource to 8x8 Channel Account and National Account Managers.

Dedicated technical resource supporting AT&T, a ShoreTel Platinum Partner. Responsible for providing technical support to the Engagement Managers in the ShoreTel/AT&T Sales Center, AT&T Technical Consultants, and AT&T Account Managers across the country and across all AT&T Market Segments. Technical evaluation of solution designs to assure that all customer requirements are met. Assisted with increasing funnel activity and driving revenue from successful deal closures.• Provided product training to AT&T Sales and Technical Teams and ShoreTel Regional Teams• Developed premise and cloud system configurations based on customer requirements• Performed web-based and on-site customer demonstrations of ShoreTel premise and cloud solutions to C-Level Executives and technical staff members• Assisted with RFP/RFI responses• Presented ShoreTel sales and technical content at AT&T Lunch-n-Learns, trade shows, and customer events• Assisted AT&T and ShoreTel Regional Teams with working all territory opportunities

Dedicated technical resource supporting ShoreTel’s Value Added Resellers (VARs). Responsible for providing technical and sales support to ShoreTel’s local partner community.• Provided technical support to all ShoreTel Partners in the Southeast Region• Provided demo training and demo certification of VAR’s sales and technical staff• Provided configuration and solution design training• Assisted VAR with web-based and on-site customer demonstrations of ShoreTel premise and cloud solutions to C Level Executives and technical staff members• Assisted VAR with RFP/RFI responses• Represented ShoreTel at trade shows and VAR customer events

Dedicated resource that worked with the ShoreTel Sales Channel to evaluate prospective new ShoreTel partners. Ensured that any new ShoreTel partner within the first 90 days of signing their partner agreement, completed the on-boarding process which included: sales and technical certifications, demo certifications and first end customer sale.• Assisted all new ShoreTel Partners in the Southeast Region with the organization, implementation, and management of ShoreTel’s new partner on-boarding process.• Designed custom training plan based on partner’s sales and technical competencies • Delivered elements of sales, technical, admin, and demo training, pre/post sales technical presentation content and customer implementation best practices.• Assisted new partners with developing and implementing strategies for hunting for new opportunities. • Assisted new partners with system configurations and validations of all system designs• Performed on-going technical competency assessments • Continued partner support until reaching a predetermined productivity level

Channel Account Manager responsible for managing ShoreTel National Partners: AT&T, Qwest, and Verizon. • NPM supporting Verizon, Qwest, and AT&T sales efforts in Virginia, North Carolina, South Carolina, Georgia, Florida, and Alabama• Assisted all National Partners with hunting for new opportunities and moving opportunities through the sales cycle• Performed web-based and on-site system demonstrations to C-Level executives and technical staff• Provided configuration, quoting, system, sales, and technical training to National Partner members throughout the Southeast• Worked closely with ShoreTel IT, Implementation Services, and Order Admin departments to develop processes and to improve back office procedures• Assisted ShoreTel Implementation Services with performing customer system installations• Provided weekly forecasting and funnel reviews to the ShoreTel executive team• Assisted National Partners with trade shows, lunch-n-learn seminars, and customer events

One of three ICAMs chosen to manage an elite group of Business Partners participating in a Special Marketing Program. One of three ICAMs chosen to manage a National Electronic Retailer (E-Tailer). First ICAM to receive Product Authorization certification in implementation of IP Office. Proactively managed 150+ Western Region Business Partners, contributing over $20 million of SMBS revenue in 2005. Responsible for growing the Western Region revenue obtainment from 45% to over 100% in 2005. Avaya Certified Associate (ACA) - IP Office concentration.

Proactively managed National Accounts that billed over $8 million annually. Performed consultative sales of all AT&T data and voice services, equipment and computer telephony. Responsible for the implementation of sales and marketing strategies to increase customer revenue and retention. Certified on all AT&T data and voice products and services.

Performed consultative sales of MinorPlanet’s Vehicle Management software and GPS vehicle tracking system. Responsible for identifying new opportunities and moving those opportunities through the sales cycle. Obtained the first National Account customer in the Atlanta market. Secured a $1.2 million contract with a national electronic retailer. Obtained 180% annual sales quota in 2002, and 215% annual sales quota in 2003.

Served as a Solutions Engineer in the Managed Network Solutions division supporting the Southeast. Provided technical support to the Southeast Territory Sales Manager and Technical Staffing Account Executives. Responsible for developing all managed services solutions which met customer requirements and specifications. Performed presentations to C-Level executives and technical staff team members. Provided technical and sales training to Technical Staffing Account Executives.