Fleur Parker Email & Phone Number

In addition to leading the Service Delivery teams for Applications, I now manage support across Applications withinTSG.

Responsible for the service delivery of Applications – SharePoint, MS CRM, MS Dynamics NAV, Sage and Pegasus for TSG Group wideDelivery of the performance and financial objectives set for the Applications Team – managing Revenue, Costs, GP and UtilisationEffective and accurate forecasting for the Applications teamOrder Book managementEnsure company objectives and governance is applied across the Applications Team. Monitor and maintaining an excellent quality standard when delivering Projects. Continue to develop and improve Project Management methodology to ensure the appropriate “fit” for applications. Lead cross team communications to deliver solutions which meet customer and business requirements and aspirations. Manage and motivate the Applications Team by carrying out performance reviews and Appraisals Work with Sales in the early stages to support clean projects come into the business, supporting the internal process Full HR responsibilities for Applications TeamReview resources to ensure we are skilled in the right products/versions to deliver projectsDevelop and nurture key supplier relationships.