Eric Flood Email & Phone Number

Baltimore, Maryland, United States

Owings Mills, Maryland

- Provide remote-hands assistance for clients - Assist with troubleshooting network connectivity issues - Processed client visits into the data center - Utilize remote desktop services in order to update servers - Handle a ticketing system that assigns issues to employees

Towson, Maryland

• Assist both prospective and current students with the admission process
• Manage 25 student workers
• Train current and incoming student workers as well as professional staff members
• Process confidential paperwork
• Acquire beneficial skills in customer service

Pikesville, Maryland

• Took in computers and assisting customers with troubleshooting
• Calculated store inventory
• Walked customers through the technical specifications of technology to allow them to make an informed purchase
• Attended the register and assisting customers at check out

• Recruited and trained new volunteers for phone banks, canvasses, and volunteer rallies
• Identified event locations, acquired needed materials from staff
• Achieved aggressive voter contact goals of forty voters per day set by Regional Field Director