Eric Flood Email & Phone Number

Baltimore, Maryland, United States

Owings Mills, Maryland

- Provide remote-hands assistance for clients - Assist with troubleshooting network connectivity issues - Processed client visits into the data center - Utilize remote desktop services in order to update servers - Handle a ticketing system that assigns issues to employees

Towson, Maryland

• Assist both prospective and current students with the admission process• Manage 25 student workers• Train current and incoming student workers as well as professional staff members• Process confidential paperwork• Acquire beneficial skills in customer service

Pikesville, Maryland

• Took in computers and assisting customers with troubleshooting• Calculated store inventory• Walked customers through the technical specifications of technology to allow them to make an informed purchase• Attended the register and assisting customers at check out

• Recruited and trained new volunteers for phone banks, canvasses, and volunteer rallies • Identified event locations, acquired needed materials from staff• Achieved aggressive voter contact goals of forty voters per day set by Regional Field Director