>>Social Text Analysis: Conducted in-depth analysis of social media and online content to extract insights, trends, and patterns, driving data-informed strategies.>>Infographic Design: Developed visually compelling infographics to present complex data and insights in a clear, digestible format, enhancing stakeholder understanding.>>Data Analytics & Dashboard Generation: Applied advanced data analytics techniques to transform raw data into actionable insights, and built dynamic, interactive dashboards for strategic decision-making.

>>Managed the execution of all operations including daily bookings, check-in, and check-out>>Continually improved guest and employee satisfaction and maximized the financial performance of the department>>Monitored compliance with standards and procedures>>Monitored budgets, and evaluated hotel performance>>Communicated with travel agencies for room sale and short-term trip sale

>>Project Analysis: managed daily program operation and review by tracking labor and expense; provided margin overview, sales performance, and business presentation on studio/region/global level>>Industry/Sector/Client Analysis: collected and analyzed win rate, project historical data, and compared to our related industries for a big overview>>Resource Analysis: summarized and updated current headcount and capacity track, utilization, resource timeline and contractor management>>Marketing Opportunity Analysis: tracked weekly-basis leads and opportunity pipeline, created program overview with status win/loss analysis to leads owner>>Presales Management: managed presales overview by week/month, strictly control labor and expense, deeply analyzed the potential reason to loss, the possibility to win>>Overall Sales Analysis: analyzed 5-year project performance from all aspect, considering sales, leads, margin and utilization and gave conclusion/support to the executive strategic director for decision-making>>Training: provided regular training to project managers, business developers about new tools, data logic and platforms>>Took part in the generation and design of Project Management Financial Tool and support strategic team>>Processed daily requests from GM or executive teams>>Others: helped tech team on data migration in SAP and Salesforce, tested new tools such as Plan Manager, Proposal Builder and Project Creator with different accounts according to person responsibilities, and trained users during parent company consolidation

>>Managed forecast including working capital, P&L and cash flow>>Assisted finance director in the preparation of periodic reporting within required deadlines>>Analyzed financial data including sales, margin, and costs for management team to review and followed up with action plans>>Analyzed key performance indicators, developed variance insights, and made recommendations accordingly