Florence V Email & Phone Number

Herndon, Virginia, United States

•Work extensively on Jenkins for continuous integration and for End-to-End automation for all build and deployments.•Automated build & deployment and CI process for many projects from scratch. Wrote build files and created jobs in Jenkins.•Responsible for gathering all necessary requirements from clients and other engineers working on projects to ensure a solid understanding of the overall goal to be accomplished.•Maintain Jenkins (Install plugins and upgrades + configure jobs), Sonar, Nexus, Confluence, and GitLab, JIRA•Create and maintain monitoring and alerting solutions to ensure that any unexpected issues are quickly and automatically identified and escalated.•Write, edit ansible playbooks, followed the ansible workflow to initialize, validate, plan and apply plays•Used AWS CloudFormation templates to automate environment creation•created automated Jenkins jobs using the AWS CLI to stop instances (servers) at certain hours to reduce cost using AWS CLI.•Use docker & Amazon ECS for containerization with AWS EKS and Kubernetes for container orchestration•Experienced in writing, modifying, and maintaining Ansible playbooks, Jenkins pipeline scripts, Kubernetes manifest files, Dockerfile, for full automation using CI/CD•Create and maintain Ansible Playbooks to implement infrastructure configuration and management across the enterprise

Herndon, Virginia, United States

• Conduct backlog refinement sessions for sprint teams, providing recommendations and optimizing product delivery.• Mentor and Coach Agile Teams, Technical Deployment Managers/Scrum Masters on agile practices and processes.• Guide teams on scrum ceremonies (Daily Stand Up, Sprint Planning, Retrospectives, and scrum-of-scrum meetings).• Continuously monitor teams’ adherence to agile norms and recommendations.• Collaborate with the teams to help continuously evolve the application of agile processes.• Deliver remote workshops and teach agile concepts to ensure continuous learning and continuous improvement in efforts to improve business value delivery.

Herndon, Virginia, United States

Responsible for troubleshooting and providing root cause analysis and remediation of large-scale enterprise issues pertaining to Jenkins, infrastructure, and custom software.•Evaluate and implement tools/frameworks/services to support configuration management and CI/CD•Responsible for crafting technical solutions and managing a team of 16 DevOps Engineers with Service Now queue management assignments.•Build, improve reliability, and performance of cloud applications and cloud infrastructure deployed on Amazon Web Services•Run CloudFormation scripts to launch AWS infrastructure and resources•Troubleshoot build failures, environment issues, and technical blockers with Agile team members•Work extensively on Jenkins for continuous integration and for End to End automation for all build and deployments•Responsible for the creation, maintenance, patching of Cloudbees Jenkins for the Developers•Responsible for the migration of a mission-critical USCIS system from private to the public AWS cloud offering.•Create and maintain Ansible Playbooks to implement infrastructure configuration and management across the enterprise.•Implement and manage multi-server deployments in AWS•Use of cloud technologies and platforms for mission solutions. Leverage’s software-, platform- and infrastructure-as-a-service.•Automate the entire delivery pipeline including the release of all assets, configuration changes, environment provisioning, and production health monitoring/alerting.•Troubleshoot production issues and coordinate with the development team to streamline software deployment.

Herndon, Virginia, United States

•Handles calls from customers for entry into the ticketing system•Analyze and resolves problems associated with the operating systems servers, applications, and software.•Schedule and perform software installations and upgrades, and maintain them in accordance with established policies and procedures•Perform system testing, operations, administration, and maintenance. •Identify system performance risks and problems, and develop presenting solutions.•Monitoring multiple servers and resolving the issues that support different domains in different regions with Citrix.•Create Citrix account for the new employee, mailbox, and email distribution for clients•Strong understanding of Amazon Web Service platform and GovCloud, Security Groups•Manage Active Directory for users•Help clients to log in to their Citrix servers•Use ServiceNow for task tracking and resolution. Provide operations and maintenance support for several public-facing websites•Responsible for building out and improving the reliability and performance of cloud applications and cloud infrastructure deployed on Amazon Web Services•Create and attach volumes on to EC2 instances•Configure AWS VPC with public and private subnets •Install and configure Apache, Nginx, Drupal, and WordPress on Ubuntu and Amazon Linux instances•Run CloudFormation scripts at the direction of developers to launch AWS Infrastructure and resources•Launch, Install and configure Atlassian products mainly Jira and confluence instances•Launch and configure MySQL instances on both EC2 and RDS•Manage security keys and security groups •Perform system monitoring using CloudWatch•Participate in change management on JIRA•Deploy code via GIT•Install and configure LAMP application stacks•Support existing server infrastructure in a 24x7 on-call escalation capacity as part of a team rotation

Bachelor'S Degree

Associate Of Arts - Aa, Business Administration And Management, General

Education record