Florence Wong Email and Phone Number

Leading our PM team with over 5 years of managerial experience. I am responsible for managing our portfolio of projects to ensure they are on time and on budget while maintaining strong relationships with our clients. I am also responsible for training and overseeing the PM team. With multiple projects on the go at any given time, our team is able to handle competing priorities and ensures seamless execution from start to finish.

Drive projects forwardManage timelines, budgets, and resourcesBuild relationships with clients

Consult with clients in various areas of expertise including Business Development, Marketing, and Project Management. - Business Development: Process development, operations, human resources, administration structure development - Marketing: Strategy development, brand development, market research, content creation, website, advertising- Strategic Consulting: including business plan & sales strategy developmentClients Include:TRxCARE CanadaOrthogenic… Show more Consult with clients in various areas of expertise including Business Development, Marketing, and Project Management. - Business Development: Process development, operations, human resources, administration structure development - Marketing: Strategy development, brand development, market research, content creation, website, advertising- Strategic Consulting: including business plan & sales strategy developmentClients Include:TRxCARE CanadaOrthogenic LaboratoriesBilly Anderson Inc Courage CrusadeArt FactoryFit Factory FitnessFlavor ShopBattle Sports Inc Show less

• Conducted requirements gathering with clients based on marketing objectives• Managed client and stakeholder expectations of sales and customer growth• Developed standard operating procedures (SOPs) executed throughout North America• Hired, trained and managed 30 sales representatives and two sales managers for the Southern Ontario region• Identified and resolved potential team pitfalls and roadblocks• Audited quality of products and realigned to customer requirements •… Show more • Conducted requirements gathering with clients based on marketing objectives• Managed client and stakeholder expectations of sales and customer growth• Developed standard operating procedures (SOPs) executed throughout North America• Hired, trained and managed 30 sales representatives and two sales managers for the Southern Ontario region• Identified and resolved potential team pitfalls and roadblocks• Audited quality of products and realigned to customer requirements • Trained managers for international expansion in Dubai, Thailand and USA• Managed efficiency of team members to meet milestones and quarterly objectivesAccomplishments • Promoted to Managing Partner of Greater Toronto Area within a year • Acquired and managed 400 new clients resulting in $1,000,000 of new business • Responsible for company’s most profitable and high touch national brand clients • Improved team account acquisition by an average of 700 accounts per year through processes and training • Increased customer base from 250 to 2,500 in GTA market • Implemented SOPs that increased client retention from approximately 50 to 90 percent Show less

• Worked with clients such as Toronto Raptors, Canada’s Wonderland, African Lion Safari and 250 other venues• Conducted meetings with corporate executive teams and other key stakeholders• Coordinated daily planning meetings to collaborate and set objectives• Identifying risks early for quick resolution to ensure deadlines are met • Built client base through lead generation, cold calling, and referrals • Acquired new business for clientele through marketing and sales… Show more • Worked with clients such as Toronto Raptors, Canada’s Wonderland, African Lion Safari and 250 other venues• Conducted meetings with corporate executive teams and other key stakeholders• Coordinated daily planning meetings to collaborate and set objectives• Identifying risks early for quick resolution to ensure deadlines are met • Built client base through lead generation, cold calling, and referrals • Acquired new business for clientele through marketing and sales promotions• Developed client promotional campaigns for print and digital media Accomplishments • Acquired and managed over 100 new clients in less than a year • Improved the internal sales and promotion techniques for global organization• Enhanced customer engagement and increased sales by 100 percent• Developed top performing promotional strategy for Canada’s Wonderland Show less