As Project Manager for Luxoft CLM Solutions, I am overseeing the implementation of CLM tools within our clients’ organisations as well as advising them on the best to review their processes.Part of my responsibilities are to- Orchestrate the seamless integration of CLM tools within client organisations, guiding process enhancements and fostering client satisfaction,- Drive proactive communication among cross-functional teams including Product Consultants, Developers, Quality Assurance, and UAT testers to ensure project milestones were met,- Lead the adherence to a meticulously planned Roadmap in collaboration with key stakeholders, optimizing timelines and maintaining focus on client-centric goals,- Manage project scope by accommodating ad-hoc requests while prioritising project integrity,- Leverage my extensive project management skills to steer the successful transition from a previous vendor, ensuring uninterrupted project momentum,- Control the financial aspect of the contract,

- Recognizing a need in the market, I embarked on a transformative journey as the Founder and CEO of iPhysiome,- Demonstrated my project management and entrepreneurial skills by conceiving and launching an online boutique that addressed ergonomic challenges faced by professionals working from home,- Strategically navigated the complexities of setting up an online business, including legal obligations, branding, and integration of e-commerce platforms like Shopify,- Skillfully leveraged my knowledge to design and create an integrated online boutique, combining user-friendly design with functionality,- Applied targeted advertising strategies, utilising platforms like Facebook Ads to effectively promote my products and attract customers,- Managed the end-to-end customer experience, underscoring my commitment to exceptional aftersales service

As the lead for APAC, I orchestrated the successful implementation of region-specific processes and the assimilation of global processes, minimizing client impact while driving process efficiencies:Part of my responsibilities were to:- Demonstrate exceptional leadership by building and managing a 40+ member team spanning multiple countries, effectively leveraging coaching and virtual collaboration tools,- Drive a transformative shift to create synergies across the region, enhancing efficiency and ensuring the most impactful processes for our clients,- Innovate a Client Onboarding prioritization system founded on data-driven insights, aligning with planned revenue, client tiering, and deal urgency,- Ensure seamless post-deal processes by designing and maintaining controls between KYC tools, Operational tools, and Trading tools,- Deliver a major digital transformation project automating KYC workflow, contributing to a U.S. SEC consent,- Champion regulatory compliance by orchestrating the implementation of local and global regulatory projects, ensuring accurate updates to processes,- Coordinate multi-region follow-the-sun support model to provide holistic client support across APAC, EMEA, and NAM,- Continuously streamline existing processes, leveraging my project management skills to ensure ongoing efficiency and compliance,

As the Asia program manager, I played a pivotal role in the global client onboarding transformation roadmap,The objectives of my missions were to:- Align the global vision with Asia-specific client cultures, demonstrating adept coordination skills across diverse regions.- Engineer a comprehensive client tiering system, ensuring representation of Asia's unique clientele within the broader framework.- Implement specific client tiering to ensure Asia clientele was represented within the global vision- Implement streamlined processes, achieving faster onboarding turnaround time by implementing efficient controls and KPIs- Lead Successfully the rollout of an innovative onboarding tool across eight Asian countries, fostering a seamless transition and showcasing my project management acumen.- Perform KYC utilities Market intelligence and liaise with KYC information suppliers to obtain client information externally when possible- Explore centralisation of the KYC Making analysis and KYC Checking in Asia in order to create a center of excellence to reduce client impact at the time of onboarding

- Drove strategic enhancements to internal processes that directly impacted client service quality within the Deal Processing team of SGCIB,- Exhibited my project management expertise by leading key initiatives aimed at optimizing operational efficiency and elevating the client experience,- As a Stream Leader, orchestrated the successful implementation of SGCIB's deal processing tool across geographically dispersed locations, including Rosbank (Russia), SGCIB Warsaw Branch (Poland), and SG Newedge (UK),- Displayed a deep understanding of Front-to-Back operations, effectively aligning processes and leveraging my coordination skills to ensure seamless tool integration,- Assumed a leadership role as a Study Leader and Single Point of Contact for the execution phase, showcasing my ability to manage diverse stakeholders and drive project execution,- During the NewEdge Integration, served as a Project Manager, leading the feasibility study to transition SGCIB's deal processing tool to the brokerage industry,- Demonstrated my adaptability by comprehending the existing setup of a Brokerage House and designing business requirements to tailor an Investment Banking tool for brokerage operations,- Led continuous improvement initiatives across EMEA regions, effectively leveraging my project management skills to streamline processes and enhance operational effectiveness,

- Entrusted with leading the Client Onboarding unit, where I executed strategic initiatives to establish counterparties in systems, coordinate operational onboarding, and facilitate the setup of Give-up agreements,- Displayed my leadership skills by effectively managing a dedicated team of 6+ professionals who supported Front Office functions, ensuring a seamless client experience and mitigating the impact of operational processes,- Pioneered the implementation of lean methodologies, employing tactics such as one-on-one sessions, coaching, problem-solving sessions, and team huddles to enhance production efficiency,- Showcased my ability to streamline processes by adopting innovative approaches such as team huddles and whiteboard sessions, fostering collaboration and communication across functions,- Acted as the preferred contact for both Front Office and KYC teams, exemplifying my deep understanding of the regulatory landscape and its implications for client referential management,- Orchestrated strategic coordination to minimize operational disruptions for clients, demonstrating my commitment to delivering seamless service in compliance with regulatory guidelines,

- Pioneered the establishment of the Global On-boarding Coordination function, revolutionizing client onboarding processes worldwide,- Orchestrated seamless process rollouts across Europe, Asia, and the USA, leveraging my cross-cultural adaptability,- Advocated for the creation of a monitoring tool, enhancing operational efficiency and ensuring compliance,- Developed targeted Key Performance Indicators to measure onboarding success holistically, emphasizing my analytical and strategic abilities,

- Leveraged my analytical precision and understanding of regulatory requirements to conduct enhanced due diligence for diverse corporate and investment banking clients,- Collaborated closely with business lines to ensure compliance while optimizing client relationships,- Led training sessions and one-on-one coaching, showcasing my aptitude for knowledge transfer and team collaboration,

- Demonstrated my financial acumen and organizational skills by assuming dual roles as Financial Controller and Permanent Supervision Coordinator- As a Financial Controller, I meticulously reconciled global management control with local accounting software, ensuring precision in financial reporting and analysis- Played a vital role in the implementation of the Permanent Supervision Tool (MORSE), leveraging my technical expertise to configure existing controls and train users on the new tool- Exhibited my project coordination capabilities by overseeing the successful execution of the Permanent Supervision Tool project, demonstrating my adeptness in ensuring efficient tool adoption and user engagement

- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.