Operations Specialist
Current• Supervise and direct IT personnel• Help with the onboarding process including screen and interviewing candidates• Train new hires as necessary and ensure policies and procedures are followed• Meet with clients to determine new procedures and requirements for the department• Work with project teams to assist in the deployment or migration of systems and tools• Engage with the account team to ensure the operations department can provide better services to the client by… Show more • Supervise and direct IT personnel• Help with the onboarding process including screen and interviewing candidates• Train new hires as necessary and ensure policies and procedures are followed• Meet with clients to determine new procedures and requirements for the department• Work with project teams to assist in the deployment or migration of systems and tools• Engage with the account team to ensure the operations department can provide better services to the client by expanding the tools and resources available• Schedule and review changes for the operations department• Deploying new workstations• Managing the department document database• After hours on-call Show less