Floriane K. Email & Phone Number

With over five years of experience in customer success and project management, I am passionate about delivering value and satisfaction to our clients at Cybereason, a leader in cybersecurity solutions. As a Customer Success Associate, I work with a diverse portfolio of customers, from small businesses to large enterprises, to ensure they get the most out of our products and services. I also collaborate with internal teams, such as sales, technical, and product, to provide feedback, insights, and support for continuous improvement and innovation. I have a strong background in renewals sales, account management, and agile project management, with multiple certifications and honors from my previous roles at BlackBerry and VMware. I have developed skills in customer advocacy, client relations, strategic account planning, upsell and cross-sell, and full platform utilization. My mission is to help our customers protect their digital assets and achieve their security goals, while also contributing to the growth and success of our company.

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  Associate Product Manager

  Canto

  May 2024 - Present - Ireland