Floris H. Email & Phone Number

Haarlem, North Holland, Netherlands

Haarlem

Schiphol-Rijk, Schiphol-Zuidoost, Provincie Noord-Holland, Nederland

Amsterdam Area, Netherlands

Schiphol, The Netherlands. Crawly, United Kingdom

• At the moment I'm employed as First Line Support Analyst. Being one of six points of contact for AerData customers using STREAM, CMS, EFPAC, GEARS and AtlasData products.Providing customer service and satisfaction.
• Operating systems including Windows XP, Windows 7/8, and Mac OS X
• Active Directory
• Citrix and Citrix Management Console
• Microsoft Office products and Microsoft 365
• Closely monitoring ServiceDesk for inbound support requests.

Amsterdam Area, Netherlands

I was employed to help out the IT Engineers with all kind of things in and around the Amsterdam office. Creating accounts for new employs, setting up their exchange accounts, Cisco IP phone. Setup their MacBook. Log incident if they were there, and also maintaining the incidents so that they would not cross their SLA’s. Order IT inventory and keeping track.

Velserbroek

I was employed to help out the IT Servicedesk. Here I would help our internal customers with everyday problems like password resets, setting up their email accounts on there smartphones (Windows and Android) but also register incidents and keeping track of these incident. Maintaining contact with suppliers regarding orders or repairs. And maintain their.

Haarlem Area, Netherlands

I was employed as a Counter Intelligence Agent. This is what a CIA does: In-Store CIAs are the friendly Agents found at every Geek Squad® Precinct. They work in an energetic, fast-paced retail environment, performing all computer-related repairs, upgrades, installations and technical support in the store.- Customer Support both Voice and Non-Voice.

Amsterdam Area, Netherlands

Using my problem-solving and people skills to ensure swift resolutions to technical problems of every kind. As a Genius, I would provide insightful advice and friendly, hands-on technical support to Apple customers in need. I also would educate my team members about products, while independently keeping my own technical knowledge up to date.- Customer.

Haarlem Area, Netherlands

I was hired as service desk employee to supports users by asking fist line support questions, problems and failures. I would work close with the users, ICT specialists and suppliers. Henceforth the work consists of the following tasks: Accept, register, judge and answer malfunctions and questions; Guarding progress; maintain communication with users.

Amsterdam Area, Netherlands

As a Floor manager I was the first point of contact in the tattoo studio. I was the spider in the web. Would do different tasks in the studio from cleaning up to maintaining stock and inventory. Setting targets set together with the artists. Mediate between client and artist. - First point of contact for customer- Sales- Aftersale- Maintain Stock- Inspires.

Prague, The Capital, Czech Republic

- Financial controller EMEAWorking with SAP CRM, SAP ERP