Customer Experience
Current
Jun 2024 - Present
AeroLeads people directory · profile
Flávia Monte Email & Phone Number
Customer Experience | Customer Success | Customer Service | B2B | B2C
at
Company Hero
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Experience | Customer Success | Customer Service | B2B | B2C
Location
Salvador, Bahia, Brazil
Company size
Who is Flávia Monte? Overview
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Quick answer
Flávia Monte is listed as Customer Experience | Customer Success | Customer Service | B2B | B2C at Company Hero, a company with 35 employees, based in Salvador, Bahia, Brazil. AeroLeads shows a matched LinkedIn profile for Flávia Monte.
Flávia Monte previously worked as Customer Experience at Company Hero and Customer Experience at Caffeine Army. Flávia Monte holds Marketing from Universidade Salvador.
Company email context
Email format at Company Hero
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Company Hero
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Profile bio
About Flávia Monte
Experiência em CX, CS e gestão de contas B2B para médias e grandes empresas. Especializada em proporcionar uma experiência excepcional para clientes, atuando em atendimentos multicanais, análise de dados e implementação de melhorias nos processos de atendimento e relacionamento com o cliente. Expertise em construção de relacionamentos, negociação e identificação de oportunidades de crescimento mútuo.
Current workplace
Flávia Monte's current company
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Company Hero
4 roles
Flávia Monte work experience
A career timeline built from the work history available for this profile.
Customer Experience
- Gerenciamento de relacionamentos com clientes e prospects através do Zendesk ( WhatsApp,E-mail e Instagram ) garantindo uma experiência excepcional do cliente em todos os pontos decontato.- Resolução ágil de ocorrências relacionadas a pedidos, assegurando altos padrões desatisfação do cliente, e utilizando plataformas como Shopify, Omie e Loggi para.
Aug 2023 - May 2024
Executiva De Contas - B2B
- Conduzi abordagens ativas de potenciais clientes B2B por meio de chamadas telefônicas,mensagens pelo Whatsapp e e-mails, visando estabelecer relacionamentos sólidos e identificaroportunidades de negócio.- Recebi e atendi às demandas dos clientes B2B de forma receptiva, garantindo um serviçopersonalizado e de alta qualidade.- Analisei e explorei as.
Sep 2022 - Mar 2023
Analista De Relacionamento Com O Cliente - Cx
- Realizei atendimentos simultâneos via chat, oferecendo suporte em diversas demandas, comoenvio de faturas, negociações e resolução de problemas relacionados ao aplicativo,demonstrando habilidade em lidar com múltiplas tarefas de forma eficiente.- Priorizei o atendimento com empatia e respeito, garantindo uma experiência excepcional parao cliente, o que.
May 2018 - Aug 2022
Team & coworkers
Colleagues at Company Hero
Other employees you can reach at companyhero.com. View company contacts for 35 employees →
GA
Gabrielli Araújo
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
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VL
Vanessa Límma
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
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GF
Giulia Franceschi
Colleague at Company HeroCampinas, São Paulo, Brazil, Brazil
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TS
Thiago Silva
Colleague at Company HeroSão Paulo, Brazil, Brazil
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OF
Olivia Filgueiras
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
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EG
Emerson Gonçalves
Colleague at Company HeroCuritiba, Paraná, Brazil, Brazil
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LS
Lucas Silveira
Colleague at Company HeroSão Paulo, Brazil, Brazil
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CA
Caroline Alves
Colleague at Company HeroBrazil, Brazil
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LH
Luiz Henrique Estrela Lopes
Colleague at Company HeroJoão Pessoa, Paraíba, Brazil, Brazil
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KS
Katielen Santos
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
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Gabrielli Araújo
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
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VL
Vanessa Límma
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
View →
GF
Giulia Franceschi
Colleague at Company HeroCampinas, São Paulo, Brazil, Brazil
View →
TS
Thiago Silva
Colleague at Company HeroSão Paulo, Brazil, Brazil
View →
OF
Olivia Filgueiras
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
View →
EG
Emerson Gonçalves
Colleague at Company HeroCuritiba, Paraná, Brazil, Brazil
View →
LS
Lucas Silveira
Colleague at Company HeroSão Paulo, Brazil, Brazil
View →
CA
Caroline Alves
Colleague at Company HeroBrazil, Brazil
View →
LH
Luiz Henrique Estrela Lopes
Colleague at Company HeroJoão Pessoa, Paraíba, Brazil, Brazil
View →
KS
Katielen Santos
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
View →
1 education record
Flávia Monte education
FAQ
Frequently asked questions about Flávia Monte
Quick answers generated from the profile data available on this page.
What company does Flávia Monte work for?
Flávia Monte works for Company Hero.
What is Flávia Monte's role at Company Hero?
Flávia Monte is listed as Customer Experience | Customer Success | Customer Service | B2B | B2C at Company Hero.
Where is Flávia Monte based?
Flávia Monte is based in Salvador, Bahia, Brazil while working with Company Hero.
What companies has Flávia Monte worked for?
Flávia Monte has worked for Company Hero, Caffeine Army, Nube - Núcleo Brasileiro De Estágios, and Atento Brasil.
Who are Flávia Monte's colleagues at Company Hero?
Flávia Monte's colleagues at Company Hero include Gabrielli Araújo, Vanessa Límma, Giulia Franceschi, Thiago Silva, and Olivia Filgueiras.
How can I contact Flávia Monte?
You can use AeroLeads to view verified contact signals for Flávia Monte at Company Hero, including work email, phone, and LinkedIn data when available.
What schools did Flávia Monte attend?
Flávia Monte holds Marketing from Universidade Salvador.
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