Frank Mcbride Email & Phone Number

Greater Omaha Area

• Perform data error analysis and call center reporting.
• Monitor application systems and assist in solving issues that occur within the Direct Sales Center.
• Utilize SAP Business Objects BI4, Crystal Reports, Rapid SQL, Avaya, Genesys, WFM, Qfiniti, Microsoft Office, Oracle & Lotus Notes information systems.‎

Greater Omaha Area

• Contractor for Mutual of Omaha.
• Monitor application systems and assist in solving issues that occur within the Sales & Solutions Center.
• Perform data error analysis and call center reporting.
• Utilize SAP Business Objects BI4, Crystal Reports, Rapid SQL, Avaya, Genesys, WFM, Qfiniti, Microsoft Office, Oracle & Lotus Notes information systems.‎

Greater Omaha Area

• Contractor for Mutual of Omaha.
• Provide Customer Support for customers needing assistance for insurance.
• Received 100% ratings on all calls that were monitored.
• Worked with Microsoft Office products, Outlook, Lotus and Skype for Business.

Greater Omaha Area

• On contract with the ACE-IT organization serving the U.S. Army Corps of Engineers. Developing and managing enterprise-wide SharePoint web applications for 35000 users.
• Administrator for four SharePoint web applications: Publications, Applications, Extranet and Communities of Practice. These four web applications contained over 200 site collections.
• Managed permissions, workflows, and features for sites and site collections.
• Migrated MOSS 2007 SharePoint site collections, sites, lists and libraries to SharePoint 2010.
• Experience with Metalogix. Used as our primary migration tool.
• InfoPath experience with form design and usage.

Greater Nashville Area, TN

• On contract with the ACE-IT organization serving the U.S. Army Corps of Engineers. Managing and designing public and internal web sites for the Nashville, Chicago and New Orleans Districts. Developing and managing.
• Deputy Project Manager of E-WRS (Enterprise Weekly Report System).
• Member of the MOSS Extranet Team.
• Assisting in the ACE-IT Team Site Migration.
• Web/SharePoint developer for the Nashville, Chicago and New Orleans Districts.
• Maintain/create/update internet, intranet and SharePoint sites for all three Districts.

Greater Nashville Area, TN

• On contract with the U.S. Army Corps of Engineers.Network administration, includes administration of an Exchange server, two web servers, Active Directory accounts and application/data servers.Webmaster for the.
• Site Supervisor for on-site SIM&S employees.
• Primary administrator for a 700+ user network.
• Manage 55 servers in an Active Directory environment.
• U-PASS administrator
• Manage Active Directory accounts.

Greater Nashville Area, TN

• On contract with the U.S. Army Corps of Engineers.Manage a 500+ user network. This includes Network and e-mail administration (Microsoft Active Directory and Exchange server), Web server administration (IIS), webmaster.
• Site Supervisor for on-site BT Federal employees.
• Network administration.
• Managed Active Directory accounts.
• Managed Exchange server email accounts.
• Web server administration.

Greater Nashville Area, TN

• On contract with the U.S. Army Corps of Engineers.
• Provided support for the new Novell NetWare 4 network.
• Provided network administration, support and maintenance for contractor designed applications.
• Provided PC support and training for the Nashville District.

Greater Nashville Area, TN

• On contract with the U.S. Army Corps of Engineers.
• Developed office automation systems and PC user support for the Nashville District.
• Provided Network Administration services on several Novell LAN servers for the Nashville District.
• Developed, converted and maintained systems for Real Estate, Finance and Accounting, Human Resources, Contracting, Logistics Management and General Office Automation. (Written in Clipper, dBASE, and BASIC.)
• Maintained the daily operations of a Harris 500 mini-computer.

Certificate: Fundamentals Of Data Science (Completion: July 2017)

Bachelor Of Science (Bs)