Manager, Quality Assurance
Managed a team of 3 local and 7 overseas QA Analysts and Engineers in an Agile Scrum environment to ensure quality software and hardware products serving the simulation community. Worked closely with the VP of Development, Manager of Development, developers, and Product Management to lead the QA team on all SimIQ products and hardware. Products included the flagship Enterprise product and Mobile solutions. Responsibilities included ensuring stable, high quality software releases on a quarterly schedule for all products, A/V hardware configuration and testing, reproducing customer reported issues, and verifying code fixes. Aided in design and testing new hardware and software solutions with the R&D department and developers. Excellent team facilitator and blocker buster.Accomplishments• Integrated tightly with the development, product management, customer service, IT, training, and production teams to ensure quality across the company• Established advanced testing procedures and processes that lead to greatly increased stability and reliability of the Enterprise UI and A/V system• Worked with the IT department to create a flexible and highly scalable redundant virtual server clustered environment for the QA team. This allowed us to quickly and easily create virtual environments for testing new features and reproducing customer environments.• Redesigned and augmented the QA A/V test lab to allow for greater organization and flexibility of camera and DVR hardware allowing for multiple audio and video source signals to be routed to any device• Participated and advised product management and development in the software design process• Created a promotion path for the QA team and motivated members by setting goals and granting promotions when goals were met• Guided the India QA team to improve their processes and Selenium test automation code• Increased staff flexibility and productivity by cross training them on multiple products
