Fouzan Zulfiqar Mughal Email & Phone Number

Lahore, Punjab, Pakistan

Lahore

• Link Provisioning of customers offered on different media by JAZZ that includes Fiber/Wireless P2P & PMP last miles. • Configuring Juniper MX-480/ MX-104, Juniper SRX 100/110 for client end last mile connections. • Configuring Juniper EX-4200/2200 Switches, Brocade [B6910/B624] Switches/Raisecom [ISCOM2624G] Switches/Huawei [Quidway S3300] for the link provisioning/troubleshooting.• Extensive operational and configuration experience on BGP, OSPF and MPLS routing protocols.• Operational Access of Huawei U2000 for the accessibility of NE Cards to check the configuration parameters and operational alarms and proceed for escalation alongwith raising WO [work orders] and its implementation. • Operational Access of EMC Smarts software to check the serving sites status and escalate for resolution within agreed upon TAT. • Configuration Hands on Juniper SRX-100/Juniper SSG5/Cisco 850/MAIPU routers and Fortigate Firewalls. • Configuring and troubleshooting of BGP/OSPF routing protocols for core end issues that involves establishing eBGP peers and working on routing policies. . Configuring VRRP solution at PE Routers for client end redundancy • Configuring and troubleshooting issues of L2/L3 VPN and VRF connectivity.• Provisioning and troubleshooting of VPLS clients• Conducting eBGP failover activity with concerned team for the clients. • Troubleshooting the SIP/PRI Connectivity to client end along with operational access of Patton SIP/PRI Devices provided by Jazz. Working on client end deployed Asterisk Server and escalating the issues to TECH Teams for resolution. • Working out BGP Multihoming and work closely with relevant teams for our Internet clients for whom Jazz is acting as transit network towards Uplink. • Extensive experience in troubleshooting domain/hosting website issues that include email failure issue/updating A/NS/Reverse PTR Records.

Lahore, Pakistan

To maintain the Network/Services availability to clients with minimum outage timings. Following points elaborate it further+Looking after designated projects involving all the media offered by Jazz to MNCs and Banking Sector+Supporting client end Layer 2 and 3 MPLS connectivity provided through Jazz. Layer 2 VPNs included Martini solutions and VPLS while Layer 3 containing VRF solutions. +Working on Autofailover eBGP solutions provided through Jazz CE Juniper SSG5/SRX-100/SRX-110, Fortigate, Huawei CPEs+Working on Huawei U2000 Software for the Metro Fiber Nodes visibility of Jazz catering the clients and checking different parameters on it for issue escalation to field teams and to NOC for the viable changes to be made.+Working on EMC for the Jazz Wireless Point to Multipoint connectivity BS visibility and its working trends to optimize it for better customer experience.+Coordinating with Solution Delivery Team and NOC for delivering the solution to clients and expanding the existing solution.+Working out with Call Centers to provide seamless voice solutions and coordinating with Uplinker and inhouse NOC Team to optimize routes till destination ends. +Working closely with TEC teams for real time issue resolution for SIP solutions provided to corporate clients by Jazz+Looking after the 3G Data connectivity solutions provided to government organizations by Jazz+Providing VAS Support to end users using Domains under JAZZ and troubleshooting their Domain/Hosting Issues with System Engineer Team.+Working on activation of existing/new projects in coordination with relevant teams and forecast the project expansion.+Maintaining 100% SLAs with clients which includes providing media level reduncdancy and ISP level redundnacy as well. +Keep in close coordination with NOC team for the expansion of infrastructure network. +Suggesting the remedial actions to clients to be taken up in their LAN networks.

Lahore

We look towards the designated projects and maintain its availability according to the SLA which is usually 99.99%. Further we work closely with inter departments for new deployments and streamline them into productions.+Looking after designated projects involving all the media offered by Mobilink, that include ADSL, Wireless (P2P/PMP),Fiber (Vendor/Mobilink Metro),VSATs,+Supporting client end MPLS connectivity provided through Mobilink+Working on Autofailover eBGP solutions provided through Juniper SSG5, Juniper SRX-100+Working on GRE Autofailover solutions on Cisco 851 series router+Troubleshooting L2 VPN Circuits and escalations to NOC/Infrastructure Teams.+Coordinating with Solution Provisioning Team and NOC for delivering the solution to clients and expanding the existing solution.+Working out with Call Centers to provide seamless voice solutions and coordinating with Uplinker to optimize routes till destination ends.+Working with relevant teams for documentation and license validation of CC/VC/EVPN clients in accordance with PTA Policy.+Providing VAS Support to end users using Domains under LDN and troubleshooting their Domain/Hosting Issues with System Engineer Team.+Working on activations of existing/new projects in coordination with relevant teams and forecast the project expansion and marking the criticality.

Mobilink Nto Building, Karachi

.Basically troubleshoot clients network on calls. DSL, WIMAX, Wireless P2P and Fiber Media initial and intermediate level troubleshooting is provided on calls and emails. .Work in close co-ordination with different departments within an organization such as SPE, NOC and Sales..Basic level MW troubleshooting is also provided to Long Haul clients.

Internship in Pilot Office of an organization know as CommGlobal Pakistan. There i worked as Telecom Internee for a month in which i was exposed to the working of pre sales nature.

Ms, Computer Sciences

Activities and Societies: Completed my conference paper by the end of the degree. The paper written was a part of my thesis work.

Bachelor Of Science (B.S.), Data Communication

Data Communication

Education record