• Identifying & driving AI led automation initiatives for 15+ customers across verticals & geographies generating a potential pipeline of 10 Million USD• Heading collaborations with global business partners and industry-leading technology providers (Amazon, Google, Cisco, and the likes) to build digital-first cloud solutions aimed at increasing operational efficiencies and net business growth• Involved in planning & evaluating digital strategic initiatives around upcoming technologies likeConversational AI though business workshops & plan realization through pilots /proof of concepts• Driving innovative & ideal solutions/ products by addressing pain points, gathering requirements from various stakeholder and including them in the solutions• Adopted a data-driven approach to defining success metrics, prioritizing requirements, and communicating plans, progress & success to the stakeholders and to the management• Built revenue forecast & investment projections towards targeted Return on Investments (ROI), providing due consideration to infrastructure, training, marketing, licensing, development, and support costs• Coordinated with senior stakeholders to build Center of Excellence (CoE) models that are designed to deliver rapid, successful & thoroughly tested applications with complete visibility of the expected and actual business benefits• Conducted technical, qualitative, & quantitative evaluation of 60+ companies from a strategic partnership perspective, aligned with the company short-term and long-term goals

• Liaised with senior stakeholders to build Center of Excellence models that are designed to deliver rapid, successful & thoroughly tested applications with complete visibility of the expected and actual business benefits• Responsible for building Revenue Forecast and Investment Projections towards targeted Return on Investments (ROI), giving due consideration to infrastructure, training, marketing, licensing, development, and support costs• Performed technical, qualitative, and quantitative evaluation of 60+ companies from a strategic partnership perspective, aligned with the company short term and long term goals

• Led 2 cross functional teams and managed all aspects of the implementation & delivery of windows, web and mobile applications.• Took part in pre-project activities like formulating the project statement, project objectives and high-level requirements of the project in coordination with the customer.• Put together project effort estimates, project plans and communicated the same to the customer.• Defined development approach and best practices to implement the solutions.

• Designed and managed the Website User Experience• Scaled analytical capabilities across all business functions enabling data driven decision making. This led to an increase in inventory turnover ratio by 35% to 3.8 times per year, a decrease in re-ordering lead times by 15 days and optimal order forecasting• Enabled warehouse automation and item-level traceability of SKUs, reducing operational costs of order fulfilment by 22% and improved order fulfilment SLA by 40%

• Collaborated with client project team members throughout the software development life cycle, in understanding customer needs and defining high-level functional requirements using established processes• Laid out the overall technology architecture and translated client business requirements and objectives into technical applications and solutions• Reviewed work of the development team and maintained relevant metrics of the same

• Responsible for design, programming, deployment, testing, and maintenance of enterprise-class web applications in ASP.NET technologies – both frontend and backend using Javascript, AJAX, ASP/HTML, CSS, C#, MS-SQL & Team Foundation Server.• Implemented the project according to the Software Development Life Cycle (SDLC) and programming by using fast paced agile methodology, involving task completion, user stories, and iterations.• Handled crucial business operations such as conducting root cause analysis, escalation management, and conducted knowledge transfer sessions along with documentation of processes.