Daniel F. Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Outlets At Traverse Mountain • Lehi, Utah

Create an exciting and memorable customer experience for every guest.Trained and developed a well rounded staff of employees that excel at service, and shoe knowledge.Set achievable goals that stretch the limits of our staff, and help them obtain them through coaching them through opportunities.

Outlets At Traverse Mountain • Lehi, Ut

Grew brand awareness of Skechers in Utah, at the first Skechers store in Utah County.Create an exciting and memorable customer experience for every guest.Trained and developed a well rounded staff of employees that excel at service, and shoe knowledge.Developed a steady, returning clientele through business to business promotions.Created a united presentation of current fashion trends for guests.Achieved the best inventory results in the district!

Midvale, Utah

Increase business though training and modeling excellent customer service, visual merchandising, and strong product knowledge.Guide sales associates toward excellence through coaching and constant feedback.Responsible for creating a cohesive, store-wide presentation displaying current fashion trends for customers.Monitor sales, rewards, loss prevention and purchase conversion stats to ensure that they are being met. React to business as needed.

Lehi, Utah

Drive business through: Training, Merchandising, Executing Promotions and Developing Business to Business relationships and Shrinkage Prevention.Demonstrate superior customer service for all staff members. Providing feedback and coaching as needed.Recognized for consistently beating company standards in all Key Performance Indicators.Recognized for a first inventory shrinkage of .81 to a plan of 2.0.

Fashion Place Mall • Murray, Ut

Help coordinate daily responsibilities of staff to complete merchandising changes for promotional events and seasonal events.Assist in the development of a team of sales staff by providing immediate and productive feedback, goal setting and encouragement.Act as a customer service role-model for staff by creating a comfortable environment for the customer to shop in, providing assistance as needed.Formulate Hourly, Daily and Weekly sales and activities reports.

West Valley City, Utah

Organize and operate one of Famous Footwear’s most rapidly maturing stores.Carry out measures for recruiting, training and developing Sales Associates, Assistant Managers, and future Store Managers.Facilitate the preparation of the staff and store for business building events and promotions.Reduce shrinkage through effective training of staff to recognize customer service opportunities.Awarded for achieving the 3rd largest increase in yearly volume percentage for 2007.

Salt Lake City, Utah

Inventory Reconciliation Agent• Helped reduce artificial inventory loss by 25 million dollars in 2005Customer Support contact for Store Managers.Artificial Inventory Loss Review.General Ledger Journal Entry Inputs.Support Agent - Level 2• Successful roll out of new POS and Inventory Systems• Helped identify gift card loss, saving 35 million dollars in 2005• Associate of the Month AwardSpecialist in all POS, Cash Room, Sales Audit and Inventory Systems.Customer Service point for J.C. Penney customers unable to obtain satisfaction at the store level.Compiled procedural troubleshooting documentation for J.C. Penney stores and support centers.Train Level 1 Agents on new and changing systems.Monitor and review the work of Level 1 Agents, providing feedback and assessing training issues.