Joshua Frable Email & Phone Number

As a Simulation Support Specialist at Vertex Solutions, I provide technical support for on-site operations at Vance AFB in support of DIU PTT ITD systems. I install and maintain Virtual Reality (VR) Training Devices for Undergraduate Pilot Training (UPT), ensuring high quality and performance standards. I also manage customer relationships and expectations, attending progress meetings with government stakeholders, site managers, and Vertex senior management. My skillset is in Powershell, Bash/batch, Mac, and Visual Basic for Applications (VBA). I also have a Security Plus certification, which enables me to handle a tier II tech position within the DoD. I am passionate about working in the VR Flight Training industry, as it allows me to apply my technical and leadership skills to facilitate and enhance the learning and development of future pilots.

Listed skills include Leadership, Public Relations, Microsoft Excel, Strategic Leadership, and 7 others.

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  Technical Site Support Specialist

  Vertex Solutions

  Oct 2021 - Present - Vance Afb, Oklahoma, United States

  Provides technical support for on-site operations at Vance AFB in support of a DIU PTT ITD systems.Performs installation and provide technical support for Virtual Reality (VR) Training Devices supporting Undergraduate Pilot Training (UPT).Coordinate all logistics/requirements with gov for installation within gov spaces.Manage customer relationships and expectations. Attends progress meetings with Government stakeholders, site managers, and Vertex senior management, taking appropriate actions when necessary.Works with site managers to maintain an effective quality assurance program and standardization within the program. Provides excellent customer service to contractors, partners, government agencies, etc. to resolve issues and ensure client satisfaction.