Impel is leading the Automotive AI revolution globally via the Customer Lifecycle Management platform. Impel’s end-to-end platform combines our bespoke Large Language Model, Generative and Conversational AI technology with best-of-breed applications for digital merchandising, webchat concierge and sales AI lead nurturing.The APAC region is a newer startup locale for Impel which is a US based company. My current role is to grow and lead a team of Customer Success Specialists who provide… Show more Impel is leading the Automotive AI revolution globally via the Customer Lifecycle Management platform. Impel’s end-to-end platform combines our bespoke Large Language Model, Generative and Conversational AI technology with best-of-breed applications for digital merchandising, webchat concierge and sales AI lead nurturing.The APAC region is a newer startup locale for Impel which is a US based company. My current role is to grow and lead a team of Customer Success Specialists who provide local support, implementation and account management to our Australian, New Zealand, Malaysian, Philippine, Thai and Guam clients. Show less

Findex is an integrated Financial Services company lead by technology. With offices in more than 100 locations across Australia & New Zealand and a network of more than 3,000 employees.I lead and managed a blended team of 35 people under the Customer Service function within the financial arm of the business. My remit included resource capacity planning and strict management of key campaigns utilising my team of Paraplanners, Campaigns Administrators, Data Specialists and Client Services… Show more Findex is an integrated Financial Services company lead by technology. With offices in more than 100 locations across Australia & New Zealand and a network of more than 3,000 employees.I lead and managed a blended team of 35 people under the Customer Service function within the financial arm of the business. My remit included resource capacity planning and strict management of key campaigns utilising my team of Paraplanners, Campaigns Administrators, Data Specialists and Client Services SMEs ensuring that processes are tight, and our client experience is continuously improved upon. Show less

Iress is a SaaS FinTech company providing software to the financial services industry. Our software is used by more than 9,000 businesses and 500,000 users globally.

Secondment position to the Commonwealth Bank, Future of Financial Advice (FoFA) Project onsite at CBA in Darling Harbour.

A privately owned Brisbane law firm ranked within BRW top 400 in 2011. Representing all areas of law including Family Law, Planning and Environment, Litigation, Insolvency, Estate Planning and Private/Commercial Leasing.

A professional services firm which specialises in providing Practice Management solutions for the Financial Planning industry. Helping business increase their productivity, efficiency, and profitability using SaaS solutions.