Fran Carr Email & Phone Number

• Full life-cycle management recruitment responsibility: source, screen & competency based interviewing (both face to face & psychometric testing).• Manage the HR & Payroll outsourced relationship on behalf of the Group with NorthgateArinso to improve Key Performance Indicators (KPIs) to 98%.• Set up & project lead E~Recruitment Programme Initiative to improve operating efficiency of the Hotel recruitment process.• Provide comprehensive support to Executive Managers & HODs in reviewing performance of their teams, recruitment, coaching, handling issues & ensuring succession planning.• Lead & champion the performance management process, ensuring regular & robust reviews, goal setting & succession planning takes place. • Instigate "Help for Heroes" Events to promote feel good factor & a sense of community.• Assist in annual pay review process with Group HR Director.• Acting as key liaison on employment law matters, including representation on disputes.• Research & implement Employee Discount & Savings Scheme. • Advise HODs on departmental structure & mentor as appropriate. • Oversee the effective management of the Company consultative frameworks (ECC).• Work safely ensuring compliance to both statutory & Company health & safety regulations• Board of Pensions Trustees

Key Achievements:•Phase 1: - Project led TUPE transfer of HR, Payroll & Recruitment teams to NorthgateArinso.•Phase 2: - Outsourcing of internal HR & Payroll departments to Shared Services Centre •Phase 3: - Managed the migration of 5000 employee payroll to a monthly pay frequency.•Phase 4: - Outsourcing of Pensions Payroll to AON UK Ltd.

• Responsible for the management of Executive Corporate Projects. • Successful delivery of a number of major projects to include: 25 Hotel Disposals, Hotel re-branding to Holiday Inn.• Outsourcing of F&B operation to Sodexho. • HR & Payroll Outsourced Shared Services Projects Manager: responsible for the outsourcing of 6,000 employees to NorthgateArinso.

Overseeing the implementation of hotel projects in UK, US, Singapore & China. Managing, developing & motivating a team of system installers. Responsible for HR policies & procedures, employee relations & recruitment. Achievement:Accolade of Employee of the Year: For outstanding performance in Hotel implementations.

Fast track induction to all departments across multiple hotels.Attending training on leadership skills, managing budgets & supervisory skills.

2:1, French And Economics

Ba (Joint Hons), French & Economics

CIPD: CPP - Certificate in Personnel Practise, CIPD qualified, Associate Level CERLAPS - Certificate in Employment Relations, Law.