Fran Patterson Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio

• Thirty years of employee benefits experience, including account management, project management, plan design, employee communication, and customer service• Extensive background in employee benefit cost management and all types of customer needs-based solutions, as well as employer Human Resources issues• Experience in group underwriting and renewal negotiations • Serves as day-to-day external service representative, providing program management, marketing, and consulting support• Mediates customer relations, vendor negotiations, and employee communication• Manages benefit plans within the objectives of client organizations, implements programs, coordinates vendor and employee issues, and assesses ongoing service criteria• Fran has been with USI since 2005, previously with Cross & Associates since 1990.