Led Lab Associates and Product Testing Specialists on a daily basis. Launched and managed all technical training and guidance to on new quality control system. Administered daily sensory and physical testing for the Center for Product Evaluation to ensure all expectations and deadlines were met.• Instrumental in the successful implementation of the Product Evaluation module within EtQ (Excellence Through Quality) Reliance Software. This effort fully automated product testing from a manual process to paperless. Cut reporting time in half while delivering enhanced reporting.• Successfully trained partnered labs globally and internal stake-holders on the Product Evaluation module for this software launch. Both partnered labs and internal stake-holders combined had a less than a 10% error rate within the first year.• Authored and maintained updated training documents on product testing within the system.• Lead the Sensory Testing for North America. Oversaw scheduling, sample preparation and participation of trained sensory panel (12) to ensure reliable quantitative results.• Automated the system through a customization of Microsoft Forms to create product attribute ballots that were used both in-person and remotely. • Gathered results of blind tastings in Microsoft Forms and Excel to provide reports and analysis in spider graphs for each product tested within 24 hours of tastings being completed.

Quote, plan, oversee and document all aspects of each move project. Work closely with upper management, clients, sub-contractors and third-party vendors to ensure the scope and direction of each project is on schedule and within budget. • Successfully worked with facilities team at Mass Mutual to move their airplane hangar contents and equipment from Springfield Mass. to their new hanger at Bradley Airport in Windsor Locks Conn.• Effectively planned and moved 6 different departments in the Smilow Cancer Center at Bridgeport Hospital to their new facility in Trumbull Conn. in multiple phases. Project was completed with no down time for any of the departments that were moved.• Organized GE Capital move of approximately 1800 people within 5 different buildings in multiple phases over an 8-week period

Maintained quality and food safety compliance, in direct support of the Center for Product Evaluation. This entails performing organoleptic testing on all Subway products and recording findings in EtQ • Performed analytical and organoleptic testing on all food products within 48 hours of assignment with a 100% accuracy.• Maintained and recorded required documents and photographs of products tested • Conducted tests on food for flavor, color texture and other factors using lab equipment necessary to perform tests and documented and reported results• Documented Summit results in an excel report• Added testing results into ETQ

Conducted daily view of sales commission inquiries; analyzed and corrected discrepancies. Scrutinized daily Oracle error reports and executed necessary systems revisions to correct disparities and release orders for payment. Maintained the Oracle database, adding new hires, terminations and reclassifications, updating daily sales hierarchies, and revising quotas/compensation plans as necessary. Verified and processed monthly/bi-monthly sales payments in the Oracle system for release to the payroll department.• Selected as key team member in the conversion from the AS400 commission system to the Oracle Incentive Compensation (OIC) application. Contributed to module design/testing and ensured on-time “go-live” delivery. Achieved a 70% reduction in error reports within 60 days of system launch.• Increased visibility of monthly/YTD revenue and attainment percentages for managers and sales reps by creating user-friendly sales trend reporting by individual reps, managers, branches and regions.• Developed sales dashboard reports for use by all levels of sales reps and managers, comprising current revenue status, as well as year-by-year comparisons for units sold, attainment percentages and revenues over a 3-year period.