Fran Brito Email & Phone Number

Ciudad De México, México

• Manages Medium and Large complex projects in an account or group of accounts.• Creation of a project schedule and plan with financial, resource and material requirements.• Develops and presents proposals and final agreements.• Prepare and maintain Project Plan, Risk Registers, Issue Logs , Lessons learnt and other Project related documentations.• Provides leadership to project staff including project engineers, vendors, partners or subcontractors.• Manages the project from… Show more • Manages Medium and Large complex projects in an account or group of accounts.• Creation of a project schedule and plan with financial, resource and material requirements.• Develops and presents proposals and final agreements.• Prepare and maintain Project Plan, Risk Registers, Issue Logs , Lessons learnt and other Project related documentations.• Provides leadership to project staff including project engineers, vendors, partners or subcontractors.• Manages the project from start to completion including the resolution of raised project issues.• Responsible for the Project Budget, Margins and completion within given timelines.• Presents service business value to customers for new or existing business.• Influences the customer in the assessment, planning and management of related projects.• May manage internal projects/programs.• Acts as a mentor to the team of Project managers.• Works with the Program Management Community to further develop the PM/PGM role, processes and operations.• Contribute to the development of a project management methodology.• Lead Project teams to deliver multiple, simultaneous projects that span across several business or technology areas. Show less

Ciudad De México, México

Responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. Effectively monitor and present project updates to relevant stakeholders, clients, or project team members. Experience working with VDI, hyperconverged, LAN/WAN, and Data Center infrastructure solutions.Ability to manage complex IT infrastructure projects within schedule, budget and Efforts. Manage projects with competing priority or multiple interrelated projects… Show more Responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. Effectively monitor and present project updates to relevant stakeholders, clients, or project team members. Experience working with VDI, hyperconverged, LAN/WAN, and Data Center infrastructure solutions.Ability to manage complex IT infrastructure projects within schedule, budget and Efforts. Manage projects with competing priority or multiple interrelated projects to deliver common business benefit.Responsibilities• Project planning, scheduling and budget estimations. • Monitor project deliverables• Project communication and governance. • Stakeholder management and conflict resolution• Lead, coach and support project team members on their tasks ensuring objectives achievement Show less

Mexico City

Overall leading for customer project services. Plans, schedules and controls projects' execution, finances and resources. Accountable for the ultimate Customer Experience results and loyalty customer services renewals. Manage large scale, high risk, strategic projects for Americas customers orchestrating multiple business units, service partners/vendors and leading global matrix-cross-functional teams responsible for delivering defined project outputs according to project quality criteria… Show more Overall leading for customer project services. Plans, schedules and controls projects' execution, finances and resources. Accountable for the ultimate Customer Experience results and loyalty customer services renewals. Manage large scale, high risk, strategic projects for Americas customers orchestrating multiple business units, service partners/vendors and leading global matrix-cross-functional teams responsible for delivering defined project outputs according to project quality criteria (~3-15 people per project). Ensures adherence to specific project management methodology practices, provides project manager mentoring, and reinforces the enterprise knowledge management through the communication of lessons learned and best practices development.• I generated services revenue recognition for $4.25 M USD • I contributed to close additional services projects for $2.25 M USD for both existing and new customers • I achieved 90% avg Customer Experience Satisfaction grade retaining and growing business relationships for all customers within my portfolio.• I extended 4 customer services contracts for 3+ year renewals • I successfully managed 9 projects covering customers in Finance, Retail, Services and Public sectors• I coordinated and delivered onsite/remote Educational Training series for IT solutions evangelizing more than 200 customer’s people• I contributed to obtain internal and external quality process certifications defining detailed PMO controls and project documentations requirements (2017, 2018, 2019 audits). Show less

Mexico City

Sales consultant role positions company’s services and products into the SMB market. Owner of the end to end sales process for a defined client set. Drive continued pipeline progression and provide accurate forecasting. Maintain and grow company’s market share and win rate in my assigned region and account base. Build and maintain long-term relationships with customers by acting as a trusted advisor and helping to influence their decisions through guidance and expertise.• I closed overall… Show more Sales consultant role positions company’s services and products into the SMB market. Owner of the end to end sales process for a defined client set. Drive continued pipeline progression and provide accurate forecasting. Maintain and grow company’s market share and win rate in my assigned region and account base. Build and maintain long-term relationships with customers by acting as a trusted advisor and helping to influence their decisions through guidance and expertise.• I closed overall sales results for $1.2 M USD• I obtained 4 new logo accounts within Mexico region• I contributed to introduce backup and virtualization solutions to company’s portfolio• I organized 3 demand generation events for prospecting customers (Puebla, Monterrey and Guadalajara) Show less

Mexico City

Creates IT solutions proposals according customer’s needs, plans and business goals. Active part in the closure of the sales process and supporting technical teams during the delivery/implementation of IT solutions.• I generated company business plans for the first 3 years of operation• I integrated strategic alliances with IBM, Cisco, Dell and HP and VMware• I successfully managed the business relationships with 1st Tier partners: Avnet and IngramMicro Mexico.• I successfully… Show more Creates IT solutions proposals according customer’s needs, plans and business goals. Active part in the closure of the sales process and supporting technical teams during the delivery/implementation of IT solutions.• I generated company business plans for the first 3 years of operation• I integrated strategic alliances with IBM, Cisco, Dell and HP and VMware• I successfully managed the business relationships with 1st Tier partners: Avnet and IngramMicro Mexico.• I successfully managed and delivered over 20 projects accounting for about $6.0M• I closed sales deals for nearly $4.0 M Show less

Mexico City

Lead the whole IT project delivery process for external customers of every type of industries (hardware, software and solutions). Accountable for the ultimate project’s result in terms of quality, scope and costs meanwhile balancing resources and goals of related sponsors and shareholders. Closely working with the sales/presales team providing expert guidance and helping to create solution proposals strong enough to satisfy the customers’ business goals. Proactive manage of project… Show more Lead the whole IT project delivery process for external customers of every type of industries (hardware, software and solutions). Accountable for the ultimate project’s result in terms of quality, scope and costs meanwhile balancing resources and goals of related sponsors and shareholders. Closely working with the sales/presales team providing expert guidance and helping to create solution proposals strong enough to satisfy the customers’ business goals. Proactive manage of project risks.• I managed more than 40 projects accounting for $5M USD (aprox).• I generated a net profit near the $3M USD figure.• I maintained a 90 qualification grade for the quality level in 98% of the projects (Total Customer Experience)• I have grown the revenue adding new contractual services for about $1.2M USD Show less

Mexico City

Responsible for leading high availability technical support teams for mission critical customers. Includes planning, delivering and renewal of mission critical support contracts that fulfill proactive and reactive requirements needed to maintain the business continuity operation. Being the Trusted Advisor and customer’s advocate link between them and the organization. Effective crisis and conflict management for assigned customers portfolio.• I renewed and maintained 100% of the support… Show more Responsible for leading high availability technical support teams for mission critical customers. Includes planning, delivering and renewal of mission critical support contracts that fulfill proactive and reactive requirements needed to maintain the business continuity operation. Being the Trusted Advisor and customer’s advocate link between them and the organization. Effective crisis and conflict management for assigned customers portfolio.• I renewed and maintained 100% of the support contracts under my control for about $30M• I achieved an average grade of 95% positive evaluation of the Customer Satisfaction quality levels• I have grown the revenue adding a 30% YtoY sustained average for the support contracts under my control Show less

Mexico City

Responsible for leading the DBA team supporting the operation and maintenance of the Oracle infrastructure which allows storage of the internet portal multimedia and editorial content. Responsible for designing and implementing the strategies and policies needed to enable secure and continuous access to data.• I supervised the conceptual design and the real infrastructure along with the physical security level of the portal from its birth in the US to its local launch and roll-over.• I… Show more Responsible for leading the DBA team supporting the operation and maintenance of the Oracle infrastructure which allows storage of the internet portal multimedia and editorial content. Responsible for designing and implementing the strategies and policies needed to enable secure and continuous access to data.• I supervised the conceptual design and the real infrastructure along with the physical security level of the portal from its birth in the US to its local launch and roll-over.• I maintained 100% level of availabity of the data for the several services and applications accessing the database infrastructure.• I achieved a 0% mark for intrusions/non-authorized accesses, establishing the standard for the security levels needed in order to support a trusted service. Show less

Mexico City

Analysis, design, development and roll-over of the infrastructure needed to enable online credit information requests between customers and the organization´s database. Including the conceptual design for the whole IT infrastructure along with the goods acquisition and implementation plans (servers, telecomm, networks, security and systems development).• I successfully tested the software application from its US version and adjusted it to work in the local market doing extensive on-site… Show more Analysis, design, development and roll-over of the infrastructure needed to enable online credit information requests between customers and the organization´s database. Including the conceptual design for the whole IT infrastructure along with the goods acquisition and implementation plans (servers, telecomm, networks, security and systems development).• I successfully tested the software application from its US version and adjusted it to work in the local market doing extensive on-site work with customers.• I implemented the online credit information system and rolled-it over into production phase supporting around 60% of the global company income. Show less

Mexico City

Responsible for delivering consulting services regarding Oracle solutions for external customers. Includes a customer advocacy role in the installation of database, migrations, upgrades, implementing backup strategies and policies, tuning, training and implementation of advanced features such as clustering, replication and stand-by architectures.

Mexico City

Provides maintenance and support to legacy systems working with C, Cobol and VAX platforms. Migration of legacy systems to client-server architectures using Unix and Sybase technologies.Technical training and mentoring to users in local facilities along the whole country.

Computer Sciences

Electronic Engeneering

Programming Technician

Education record