Fran Brito Email & Phone Number

Ciudad De México, México

• Manages Medium and Large complex projects in an account or group of accounts.
• Creation of a project schedule and plan with financial, resource and material requirements.
• Develops and presents proposals and final agreements.
• Prepare and maintain Project Plan, Risk Registers, Issue Logs, Lessons learnt and other Project related documentations.
• Provides leadership to project staff including project engineers, vendors, partners or subcontractors.
• Manages the project from… Show more

Ciudad De México, México

• Responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. Effectively monitor and present project updates to relevant stakeholders, clients, or project team.
• Project planning, scheduling and budget estimations.
• Monitor project deliverables
• Project communication and governance.
• Stakeholder management and conflict resolution
• Lead, coach and support project team members on their tasks ensuring objectives achievement Show less

Mexico City

• Overall leading for customer project services. Plans, schedules and controls projects' execution, finances and resources. Accountable for the ultimate Customer Experience results and loyalty customer services renewals..
• I generated services revenue recognition for $4.25 M USD
• I contributed to close additional services projects for $2.25 M USD for both existing and new customers
• I achieved 90% avg Customer Experience Satisfaction grade retaining and growing business relationships for all customers within my portfolio.
• I extended 4 customer services contracts for 3+ year renewals
• I successfully managed 9 projects covering customers in Finance, Retail, Services and Public sectors

Mexico City

• Sales consultant role positions company’s services and products into the SMB market. Owner of the end to end sales process for a defined client set. Drive continued pipeline progression and provide accurate.
• I closed overall… Show more Sales consultant role positions company’s services and products into the SMB market. Owner of the end to end sales process for a defined client set. Drive continued pipeline progression and.
• I closed overall sales results for $1.2 M USD
• I obtained 4 new logo accounts within Mexico region
• I contributed to introduce backup and virtualization solutions to company’s portfolio
• I organized 3 demand generation events for prospecting customers (Puebla, Monterrey and Guadalajara) Show less

Mexico City

• Creates IT solutions proposals according customer’s needs, plans and business goals. Active part in the closure of the sales process and supporting technical teams during the delivery/implementation of IT solutions.
• I generated company business plans for the first 3 years of operation
• I integrated strategic alliances with IBM, Cisco, Dell and HP and VMware
• I successfully managed the business relationships with 1st Tier partners: Avnet and IngramMicro Mexico.
• I successfully… Show more Creates IT solutions proposals according customer’s needs, plans and business goals. Active part in the closure of the sales process and supporting technical teams during the.
• I successfully managed and delivered over 20 projects accounting for about $6.0M

Mexico City

• Lead the whole IT project delivery process for external customers of every type of industries (hardware, software and solutions). Accountable for the ultimate project’s result in terms of quality, scope and costs.
• I managed more than 40 projects accounting for $5M USD (aprox).
• I generated a net profit near the $3M USD figure.
• I maintained a 90 qualification grade for the quality level in 98% of the projects (Total Customer Experience)
• I have grown the revenue adding new contractual services for about $1.2M USD Show less

Mexico City

• Responsible for leading high availability technical support teams for mission critical customers. Includes planning, delivering and renewal of mission critical support contracts that fulfill proactive and reactive.
• I renewed and maintained 100% of the support… Show more Responsible for leading high availability technical support teams for mission critical customers. Includes planning, delivering and renewal of mission critical.
• I renewed and maintained 100% of the support contracts under my control for about $30M
• I achieved an average grade of 95% positive evaluation of the Customer Satisfaction quality levels
• I have grown the revenue adding a 30% YtoY sustained average for the support contracts under my control Show less

Mexico City

• Responsible for leading the DBA team supporting the operation and maintenance of the Oracle infrastructure which allows storage of the internet portal multimedia and editorial content. Responsible for designing and.
• I supervised the conceptual design and the real infrastructure along with the physical security level of the portal from its birth in the US to its local launch and roll-over.
• I… Show more Responsible for leading the DBA team supporting the operation and maintenance of the Oracle infrastructure which allows storage of the internet portal multimedia and editorial content. Responsible for.
• I maintained 100% level of availabity of the data for the several services and applications accessing the database infrastructure.
• I achieved a 0% mark for intrusions/non-authorized accesses, establishing the standard for the security levels needed in order to support a trusted service. Show less

Mexico City

• Analysis, design, development and roll-over of the infrastructure needed to enable online credit information requests between customers and the organization´s database. Including the conceptual design for the whole IT.
• I successfully tested the software application from its US version and adjusted it to work in the local market doing extensive on-site… Show more Analysis, design, development and roll-over of the infrastructure needed.
• I successfully tested the software application from its US version and adjusted it to work in the local market doing extensive on-site work with customers.
• I implemented the online credit information system and rolled-it over into production phase supporting around 60% of the global company income. Show less

Mexico City

Responsible for delivering consulting services regarding Oracle solutions for external customers. Includes a customer advocacy role in the installation of database, migrations, upgrades, implementing backup strategies and policies, tuning, training and implementation of advanced features such as clustering, replication and stand-by architectures.

Mexico City

Provides maintenance and support to legacy systems working with C, Cobol and VAX platforms. Migration of legacy systems to client-server architectures using Unix and Sybase technologies.Technical training and mentoring to users in local facilities along the whole country.

Computer Sciences

Electronic Engeneering

Programming Technician

Education record