Frances Castillo Email and Phone Number

• Apply principles of cultural awareness and an understanding of social identities to promote diversity, equity, and social justice in Health and human services.• Case management support for up to six clinicians, each with a caseload of thirty-five clients. • Provide a wide range of comprehensive, integrated care with a trauma-informed approach to adults with serious mental illness, co-occurring substance use, primary care, and other complex issues. • Complete client referral for client linkage to community resources for the continuum of care for specialty mental health resources. • Facilitate family meetings to develop discharge planning in the community pre- post-hospital psychiatric admission. • Coordinate weekly check-ins with clients in support of treatment plan goals.• Trainer for newly hired Social Worker III employees• Evaluate the degree of community functioning and emotional distress of clients. • Ensure time-sensitive documentation is submitted with established guidelines.• Work collaboratively within a multidisciplinary team.• Serve as a client advocate by being the voice for patients when dealing with police, health services, and other organizations. Ensure clients receive the care necessary for their recovery and well-being. • Conduct weekly home visits to facilitate evidence base practice interventions and assist clients with safety planning. • Participate in Crisis Intervention training.• Facilitate weekly Life Skills, and psychoeducational groups, for skill development to improve clients' daily living. • Provide interpretation support from English to Spanish and Spanish to English for clients during psychiatry appointments.

• Supervised 15 residents' safety in a psychiatric crisis inpatient social rehabilitation facility with a diverse population. • Case management for clients with severe mental illnesses (SMI) duly diagnosed. • Supported client treatment plan development for the client's mental health stabilization goals.• Facilitated daily Counseling sessions utilizing evidence base practice • Conducted intake behavioral assessments for client admission• Facilitated daily psychoeducational groups (symptom management, stress management, emotional regulation, seeking safety, and Wellness Recovery Action Planning) • Advocated for the client's need for housing placement• Provided interpretation from English to Spanish and Spanish to English during psychiatry appointments for client support. • Facilitated discharge planning, safety planning, and family meetings to engage family members in client treatment if the client desired.• Conducted crisis intervention support• Conducted daily hourly rounds and room searches to assure client safety.• Completed required Community Care Licensing annual training- Crisis prevention, HIPPA compliance, Motivational interviewing skill development, Cognitive Behavioral therapy skill development, Dialectical Behavioral therapy skill development, Harm reduction, Cardiopulmonary Resuscitation (CPR) training, Health, safety, bloodborne pathogens, and Mandated reporting. • Dispensed psychotropic medications for up to fifteen residents.• Obtained Urine Analysis samples weekly if the client is mandated by probation or if the client is on a drug/alcohol contract. • Completed time-sensitive documentation (daily progress notes, discharge summaries, and weekly progress in identifying client strengths, risk factors, and tracking client progress)

• Utilized a strength-based approach to teach students how to develop their fundamentals of basketball.• Supported the development of sportsmanship and leadership.• Exercised collaborative leadership skills for creativity and innovation. • Demonstrated appropriate leadership skills to build rapport with community members, families, students, and teachers. • Demonstrated being culturally competent to encourage self-determination and provide equal opportunity. • Facilitated goal focus practices to skill build and pave the wave for success. • Attended annual coaches meeting to collaborate and coordinate games/ scrimmages. • Fostered transparency, demonstrated the ability to be culturally sensitive, and accepted feedback from the athletic director.• Managed inter-team disputes• Created clear, attainable objective team goals.• Taught transformable skills• Facilitated team bonding outings to build rapport.• Provided affirmative feedback for the team and individual growth.

• Provided intensive home base support to foster youth by facilitating interventions created by caseworkers to improve behavioral challenges, social challenges, and mental health challenges.• Collaborated biweekly with Caseworkers to discuss client care coordination. • Coordinated home visits with foster families and youth to support the client with psychiatry appointments, dental appointments, after-school activities, and family court. • Participated in family team meetings to discuss clients' progress, challenges, and goals. • Completed progress notes and evaluation reports. • Mediated conflicts between clients and their parents.• Provided transportation to psychiatry appointments, dental, and doctor appointments. • Facilitated client potential and promoted a decision-making process and development. • Conducted client linkage to community resources based on assessing client needs. • Supported client to juvenile court to advocate for the client and provide a progress report if needed.

• Committed to providing a safe place for abused and neglected children and helping to rebuild and strengthen their families.• Supervised residents and ensured their safety.• Attended family court proceedings: as needed and performed crisis intervention with residents and family. • Completed essential shopping, meal preparation, and household activities. • Provided a continuum of care, including counseling, life skills, educational, and recreation services.• Provided bi-weekly individual counseling to residents and co-facilitated weekly independent living groups. • Provided direct care counseling to six residences, both female and male group homes. • Assisted with implementing and teaching activities of daily living skills, medication administration, and personal care to residents in a group home setting.• Completed incident reports on a timely matter, including AWOL, violations of probation terms, violation of program policies, and missing person’s reports. • Deescalated physical altercations within the residence and took appropriate masseurs to assure resident safety. • Prepared residents for reunification or a longer-term placement.• Worked as a team to ensure residents receive the best quality of life possible.• Completed yearly mandated reporting training, trauma-informed training, CPR training, crisis prevention, and de-escalation training.

• Utilized a strength-based approach to teach students how to develop their fundamentals of basketball.• Supported the development of sportsmanship and leadership.• Exercised collaborative leadership skills for creativity and innovation. • Demonstrated appropriate leadership skills to build rapport with community members, families, students, and teachers. • Demonstrated being culturally competent to encourage self-determination and provide equal opportunity. • Facilitated goal focus practices to skill build and pave the wave for success. • Attended annual coaches meeting to collaborate and coordinate games/ scrimmages. • Fostered transparency, demonstrated the ability to be culturally sensitive, and accepted feedback from the athletic director.• Managed inter-team disputes• Created clear, attainable objective team goals.• Taught transformable skills• Facilitated team bonding outings to build rapport.• Provided affirmative feedback for the team and individual growth.

• Utilized a strength-based approach to teach students how to develop their fundamentals of basketball.• Supported the development of sportsmanship and leadership.• Exercised collaborative leadership skills for creativity and innovation. • Demonstrated appropriate leadership skills to build rapport with community members, families, students, and teachers. • Demonstrated being culturally competent to encourage self-determination and provide equal opportunity. • Facilitated goal focus practices to skill build and pave the wave for success. • Attended annual coaches meeting to collaborate and coordinate games/ scrimmages. • Fostered transparency, demonstrated the ability to be culturally sensitive, and accepted feedback from the athletic director.• Managed inter-team disputes• Created clear, attainable objective team goals.• Taught transformable skills• Facilitated team bonding outings to build rapport.• Provided affirmative feedback for the team and individual growth.