Senior Sales Consultant
Miami, Florida, United States
Exceeded the sales goal of $300,000 monthly.Make outbound calls to prospective patients within 24-48 hours of receiving an inquiry.Maintain communication with doctors and all team members.Evaluate patients for procedures they are interested in and suggest procedures based on their wants/ needs and surgeon recommendations.Educate patients on the procedures, what it entails, what labs/clearances are required based on their age & medical history.Explain the process of booking to each patient and what to expect after booking since there are multiple departments the patient will be in contact with.Managed all types of payments creating invoices and ensure that all documents have been signed, completed, and uploaded before the end of the pay period.Scheduling surgery dates including consultations, post ops, etc.Notify necessary departments of last-minute add-ons to the schedule or changes.Collaborate with the department of marketing and social media.Provide patients with information about the doctors, company, products, and surgical procedures.Represent the organization with a positive and professional image in all levels of operation, internal and public.Managing new and old leads following up with previous patients to renew their interest.Counsels new and prospective cosmetic patients on booking procedures in person and via phone, e-mail, and mail follow-up communication.