Frances Dolan Email & Phone Number

Scranton, Pa, Us

New York, Ny

In my current role, I plan and execute successful events demonstrating makeup applications, I promote the brand to maximize customer service, artistry image, passion, and productivity.► Achieved $3,000+sales per week and exceeded prior sales by 178% by coaching and training team members to increase brand knowledge and sales strategies.►Steered a corporate event that surpassed company goal by 112%.►Analyzed data to drive scheduling, productivity, and resource allocation.

New York, Ny

In this role, I manage all business operations to achieve monthly sales targets. I ensure a positive customer experience while maintaining compliance.►Generated $70,500 in sales year to date and increased comp sales from previous year by 213%.►Recognized as 2nd top skincare brand in the store by promoting the top clean brand.►Trained and educated customers on branded products to improve sales and business opportunities.

New York, Ny

As makeup artist at Coty Cosmetics, I achieve Key Performance Indicators, build retailer relationships, deliver store operations effectively, and protect brand equity for multiple categories.►Bolstered sales to +7% from last year and 100% year to date ($75,500); retailed $6200+ per week.►Awarded Certificate of Appreciation and selected as part of the Tagline Team for strong performance.►Increased Philosophy Skincare to a +3% and 116% to plan for year to date to optimize company profitability.►Ranked 4th in the country for a new product launch in sales and placed #1 on the East Coast.

Ca

In this role, I utilize my makeup artist skills to provide a personalized in-store experience that promotes repeat business and improves company visibility.►Achieved YTD sales of $82,000 and retained a key customer, leading to 3rd place as a color brand.►Optimized comp sales 33.4% and built a customer base to increase sales and revenue for the organization.

Scranton, Pa

At Victoria's Secret, I was recruited from Estee` Lauder to increase sales, improve user experience, and develop the sales team. I executed visual merchandising, hiring, and training of staff, and utilized digital sales tools to increase efficiency.►Awarded "Silver Status" for store performance in the first year with +22% comp sales improvement.►Propelled the store to 11th in the entire company (top 1%) for annual sales volume by the end od 2017.►Improved customer experience score from 2.3 to 4.4 optimizing client satisfaction and retention.►Coached and trained 20 seasonal staff per year to develop strong managers to higher-level positions.

Scranton, Pa

As a Sales Manager, I achieved $ 27M in sales with 15 employees and trained employees on product launches.►Opened a new store and positioned it as one of the best in the country (with up to 500 stores).►Attained 4th highest grand opening sales volume in the history of the company, improving visibility.►Ranked 1st in the company for Black Friday sales volume and exceeded annual sales budget 20% YoY.►Achieved KPIs and led customer credit card and loyalty programs with a 6% apps to transaction rate.

Associates Of Arts, Business Administration

Associate Of Science, Secondary Education, Ranked In Top 1.5% Of Class; 3.65 Gpa, Honor Roll, Dean'S List

Activities and Societies: Phi Theta Kappa Member