Frances Johnson Email & Phone Number

Charlotte, Nc, Us

Mecklenburg County, North Carolina, United States

Voter engagement, education, and advocacy.

Luray, Virginia, United States

Integral duties related to the administration of SBA and USDA loans on the Government Guaranteed Lending team. Specialized in the servicing branch of the GGL team, which maintains client relationships and accurate governmental reporting.Notable accomplishments:• Reviewed all loan documents for bank loan policy and compliance issues.• Monitored the GGL customer database for past-due loans. Client engagement efforts – resulting in a reduction in past due loan payments.• Responsible for creating, administering, and tracking the GGL client satisfaction survey – resulting in increased referrals to the GGL team.

Lake Junaluska, North Carolina, United States

Policy review, communications, and grant work.Notable accomplishments:• Reviewed FFE’s policy for Leave of Absence, Honorary Trustee Council, and Conflict of Interest. • Proofread articles and created content for website, newsletter, and Annual Report.• Processed the Harry Denman Evangelism Award.

Asheville, North Carolina, United States

Assisted faculty and other instructional staff in postsecondary institutions by performing teaching or teaching-related duties, such as assisting in the development of teaching materials, preparing examinations, and grading homework or examinations.Notable accomplishments:• Served as the administrator for the course discussion thread online and updated the online course page to ensure all students had access to updated information.• Posted examinations into the Learning Management System and recorded and posted grades online.• Engaged in professional development as appropriate and regularly updated subject related knowledge base.

Asheville, North Carolina, United States

Maintained patient records within hospital data management system, including detailed patient treatments and diagnoses. Updated and verified payment and medical insurance information.Notable accomplishments:• Identified medical coding mistakes and typing errors, as well as patient underpayments or overpayments - resulting in a 10% increase in revenue recovery in 2016.• Processed patient payments/refunds and communicated with medical insurance providers to verify coverage of patient treatments.

Asheville, North Carolina, United States

Facilitated relationships between the organization and the community to develop appropriate behavioral treatment plans.Notable accomplishments:• Responsible for planning, coordinating, growing, and implementing services in accordance with state regulations – that resulted in a 15% increase in client satisfaction in 2012.• Participated in cross functional teams and quality improvement initiatives.

Asheville, North Carolina, United States

Supervised intake of client behavioral assessments and facilitated relationships between the organization and the community.• Facilitated relationships and served as a liaison between the company, parents, guardians, local agencies and the community – that resulted in the highest client growth in one year.• Integrated and coordinated individual support plans and monitored progress towards personal, clinical, and functional outcomes.

Master Of Business Administration - Mba

Bachelor Of Science - Bs