Frances Millar Email & Phone Number

Eynsham

Fleet Management System Administrator, Sales & Marketing, Sage Administrator, purchasing. Customer Services. Call handler. GDPR Consultant. Parcel Distribution.

Ducklington

Oxfordshire/Berkshire

S2 Technologies are a local IT company specialising in SME IT support services. In addition to this we offer full consultancy and design services, with either product or technology recommendation or supply. Friendly Experienced Staff. Fully managed IT support system with proactive monitoring. Unlimited telephone and remote support. Cloud solution providers, full, hybrid and services, hosted exchange, e mail security and back up. Microsoft partners, in addition to HP, Netgear, Sophos, Symantec… Show more S2 Technologies are a local IT company specialising in SME IT support services. In addition to this we offer full consultancy and design services, with either product or technology recommendation or supply. Friendly Experienced Staff. Fully managed IT support system with proactive monitoring. Unlimited telephone and remote support. Cloud solution providers, full, hybrid and services, hosted exchange, e mail security and back up. Microsoft partners, in addition to HP, Netgear, Sophos, Symantec, Mcafee, Citrix, Message Stream and Watchguard. Show less

Develop and maintain relationships with prospective, new and existing clients toensure personal and company sales targets are met.* As Oxford Logistics is part of the Palletways Network, ensure all up-to-datepaperwork is used and the correct sales process has been followed.* Provide regular reports to Oxford Logistics and Palletways to ensure sales results areachieved.* Monitor customer reports in order that we measure success or fluctuations anddecide on relevant… Show more Develop and maintain relationships with prospective, new and existing clients toensure personal and company sales targets are met.* As Oxford Logistics is part of the Palletways Network, ensure all up-to-datepaperwork is used and the correct sales process has been followed.* Provide regular reports to Oxford Logistics and Palletways to ensure sales results areachieved.* Monitor customer reports in order that we measure success or fluctuations anddecide on relevant action to be taken.* Meet regularly with other Palletways members to agree sales actions and plans. Show less

Maintain and develop effective relationships with prospective, new and existingclients in an assigned territory in order that personal and company sales targets andbusiness objectives are met.* Visit on an agreed call cycle, prospective and existing clients introducing and sellingnew services to ensure that DHL client loyalty is secured, business developed andsales objectives are met.* Control all documentation related to client visits to ensure that client master files… Show more Maintain and develop effective relationships with prospective, new and existingclients in an assigned territory in order that personal and company sales targets andbusiness objectives are met.* Visit on an agreed call cycle, prospective and existing clients introducing and sellingnew services to ensure that DHL client loyalty is secured, business developed andsales objectives are met.* Control all documentation related to client visits to ensure that client master files areaccurate and up to date.* Monitor own client computer reports to measure success, fluctuations, trends anddecide on relevant action to be taken.* Produce on request to management, information necessary to evaluate performanceversus key performance indicators.* Meet regularly with marketing and sales management to evaluate personal salesplan/strategy and ensure it is producing the required revenue/shipment results.* Formulate a personal sales plan that incorporates initiatives for identifying andgaining new business prospects and maximises growth within the existing client baseso that the required personal sales results are achieved.* Attend company conferences and industry exhibitions when required, within the UKand Europe. Show less

Assist Area Manager with recruitment and provide training plans for all new recruits,to ensure they receive optimum guidance/training initially.* Ensure control mechanisms are in place to monitor and measure performance on anongoing basis i.e. key performance indicator, to develop staff continually.* Adopt a systematic approach to training needs analysis in conjunction with centraltraining. Design and conduct on/off the job sessions, and evaluate effectivenesswithin the… Show more Assist Area Manager with recruitment and provide training plans for all new recruits,to ensure they receive optimum guidance/training initially.* Ensure control mechanisms are in place to monitor and measure performance on anongoing basis i.e. key performance indicator, to develop staff continually.* Adopt a systematic approach to training needs analysis in conjunction with centraltraining. Design and conduct on/off the job sessions, and evaluate effectivenesswithin the department.* Allocate side by side coaching sessions, 2 minimum per Telephone Sales Executiveper month, to a professional standard in order to meet identified training needs anddepartmental objectives as agreed with Area Manager.* Maintain and update the quality system, ensuring that quality audits are reviewed ona regular basis in line with company procedures.* Provide Area Manager with monthly activity report to identify pertinent issues thatmay require action.* Troubleshoot queries/problems with a view to developing both knowledge and skillsof Telephone Sales Executive.* Deputise in the absence of Area Manager to enable smooth running of thedepartment.* Set targets, conduct appraisals, develop sales and marketing plans, performancemanagement, analysis revenue, performance etc.,.* Be able to carry out disciplinary issues. Show less

Responsibilities were as with Oxford Logistics.

Maintain and develop existing F & G client base identifying quality revenue potentialand maximising all new business opportunities, providing qualified sales leads for theField Sales Force to ensure that DHL international achieves its overall sales/revenueobjectives and targets.* Make telephone sales calls to existing clients based on Telephone Sales Customerbase on a regular cycle, to secure committed orders whether new or existing customand gain any competitor held… Show more Maintain and develop existing F & G client base identifying quality revenue potentialand maximising all new business opportunities, providing qualified sales leads for theField Sales Force to ensure that DHL international achieves its overall sales/revenueobjectives and targets.* Make telephone sales calls to existing clients based on Telephone Sales Customerbase on a regular cycle, to secure committed orders whether new or existing customand gain any competitor held business to ensure that individual agreed targets areachieved. Produce and provide Field Sales Executives with fully qualified leads toensure that the Sales Executives have a full understanding of customer needs andare able to gain any competitor held business.* Act as Telephone Sales customers' main contact for DHL, responding and satisfyingtheir personal needs. Build a strong client relationship to ensure that the accountperforms and grows to its maximum potential, reducing attrition rate and minimisingopportunities for competitors to gain business.* Complete daily and weekly reports to measure individual/department effectivenessand provide figures showing weekly productivity of the department.* Closely liaise with Station Manager and other departments within DHL to ensure thata full cost effective service is maintained and that the targets for the region areachieved.* Contact companies and individuals currently not holding an account; confirmcustomer details and identify traffic profiles thereby assessing quantity & quality offuture business.* Combine sales skills with DHL product/service knowledge and convert the maximumpossible leads into accounts, emphasising those with maximum revenue potential inorder to increase the size and quality of DHL's account holders.* Continually develop knowledge of DHL's services and general commercialmaximise the department's contribution to the company's sale function. Show less