Frances Norton Email and Phone Number

Consistently met monthly income and expense budgets for the community.Scheduled timely completion of make-readies and service requests with maintenance staff and vendors.Reviewed monthly financial performance reports and devised strategies for budget management, revenue enhancement, and expense control.Conducted market analysis and implemented marketing and leasing strategies.Managed staff, handled payroll, and nurtured team development.Prioritized leasing and conducted tours as required.Managed lease renewals, promoted resident retention, and ensured deposit accountings were accurate and timely.Oversaw vendor relationships for pricing, quality, and service.Processed resident applications, conducted move-in orientations, and ensured property maintenance.Managed financial tasks, inventory and vendor invoices, and monitored equipment and supplies.Facilitated resident correspondence and maintained resident files with strict confidentiality.Collected revenues, including rents, deposits, and fees.Managed service requests and followed up on completion.Ensured adherence to safety protocols and personal protective equipment (PPE) usage.Addressed safety issues, accidents, liabilities, and emergency situations promptly.

Assumed Community Manager's duties and authority in the supervisor's absence.Utilized accounting software to record, store, and analyze information.Handled rental payments and bank deposit preparation.Verified and processed vendor documents accurately.Checked figures, postings, and documents for accuracy.Prepared accounting notices for past residents.