Frances Norton Email and Phone Number

Support the daily operations of the Records Section utilizing multiple computer programs to audit, code, edit, print and maintain law enforcement reports, comply with court orders to seal records, disseminate law enforcement reports and other related materials to internal and external customers; fingerprint internal and external customers for law enforcement and civil purposes, answer and direct telephone calls, assist in training and oversight of student/temporary employees on Records software programs and procedures, use of and compliance with CCIC/NCIC processes for the entry and modification of hot files.

Organization of files, scheduling and preparation of material for various meetings, preparation of correspondence from Pastor to congregation members, assist in coordination of adult education classes, background checks for prospective new employees, foster volunteer opportunities, help develop task force groups as needed, general office assistance including filing, phones, greeting visitors, general reception duties.

Oversee operation of a Law Enforcement Records Section including supervision of twelve Law Enforcement Technicians, evaluating performance of technicians, interviewing and hiring, administering disciplinary action as necessary, meeting and coordination with various department members and other agencies, policy/procedure development and maintenance, budget development, invoice processing, assisted with implementation of new Records Management System, participated on several committees during acquisition/construction of new facility, etc.

Oversee the operation of a Law Enforcement Records Section, including supervision of eleven Law Enforcement Technicians, evaluating subordinate performance, interviewing and hiring, administering disciplinary action as necessary, development and implementation of training for new hires, meeting and coordinating with other department members and other agencies, balancing and daily deposits of funds received, statistical collection and reporting, policy/procedure development and maintenance, court appearances, entry and maintenance of sensitive data into Records Management System, etc.

Assisted public with law enforcement matters, knowledge of law related to dissemination of law enforcement records, fill requests for documents from public and criminal justice agencies, assist Law Enforcement Officers retrieve information, data entry into variety of computer systems, CCIC/NCIC entries, applicant fingerprinting.