A highly motivated and professional senior NHS Manager with a strong track record in leading clinical multidisciplinary teams with business development, change and improvement programmes and projects in public and private sectors. With a unique and extensive range of experience including quality improvement, process and information mapping, within health and social care and in private healthcare and private sector industry. Patient focused, excellent relationship building skills, tenacious, resilient and ability to deliver in complex and challenging environments.Specialties: Continuous Improvement (Lean - Bronze certified), Change and Transitional Management, Programme and Project Management (Prince 2), Quality Improvement, Business and Marketing Development, Performance management.
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Operations SupervisorPractice Plus GroupLeatherhead, Gb -
Operations SupervisorPractice Plus Group Jul 2021 - PresentDorking, England, United KingdomResponsible for operational services supporting GP Out of Hours services in Surrey, providing home visits, gp clinics and telephone triage. Part of Integrated Urgent Care with Clinical Advisory and 111 services. -
Teaching AssistantSt Martin’S Primary School Apr 2022 - Jul 2024Dorking, England, United KingdomWorking 1:1 supporting a year 1 pupil with learning difficulties and additional needs.
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Administrative AssistantHealth And Justice Practice Plus Group Sep 2021 - Apr 2022London Gatwick Airport, England, United Kingdom
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Healthcare AdministratorG4S Care And Justice Services (Uk) Limited Jul 2021 - Apr 2022
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Healthcare AdministratorG4S Care And Justice Services (Uk) Limited Jul 2021 - Oct 2021Redhill, England, United Kingdom
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Virtual AssistantFreelance Sep 2020 - Jul 2021Remote WorkingProgramme Manager, project management public and private sectors, business development and marketing
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Programme ManagerKent Surrey Sussex Academic Health Science Network Oct 2013 - Sep 2020Leading programmes to deliver improved patient care and outcomes, working with healthcare innovation and quality improvement across Kent Surrey and Sussex -
Interim Programme SupportEpsom And St Helier University Hospitals Nhs Trust Jun 2013 - Sep 2013SurreyProgramme support for Leading for Improvement(LfI) co-ordinating coaching, organising workshops, masterclasses targeting senior managers and clinicians driving improvement programmes in the trust. -
Clinical Pathways Programme ManagerCsh Surrey Mar 2012 - Mar 2013Ewell, SurreyA one year funded fixed term contract with Community Services Social Enterprise.Established transformational programme of projects including unsheduled care, long term conditions, frail elderly, EoLC and children and family services. Developed governance and project monitoring frameworks. Working with multi agency organisations on joint CQUIN, QIPP and national targets including Mental Health, Social Care, Local Authority Education, acute trusts, community health interfacing partners, South East Coast Ambulance and industry. Developed whole system CQUIN performance monitoring framework and reporting, and led IBIS SE Coast Ambulance and Integrated Teams development projects. -
Enhancing Quality Programme Manager (Secondment)Ashford And St. Peter'S Hospitals Nhs Foundation Trust Apr 2010 - Mar 2012Chertsey, SurreyEstablished and managed the implementation and continuing performance of the Trust's Enhancing Quality Programme. Covered four high volume pathways with Acute Kidney Injury coming on stream in 2012/13. Each pathway had identified key quality measures. The programme implemented continuous audit and measurement of the performance of these pathways to ensure high standards of care were delivered to patients. Focused work to improve clinical practice and increase the measurement scores, influenced and changed practice in extremely diverse and challenging situations. -
Business Development, Contracts, And Improvement RolesAshford And St. Peter'S Hospitals Nhs Foundation Trust Apr 2009 - Apr 2010Chertsey, SurreyService Improvement Facilitator – September 2009 to April 2010 (Internal Secondment)Change Management role supporting Clinical Leads and Service Managers with the Trust's Service Improvement programme using Lean and Rapid Improvement Techniques. Responsible for the set up and rapid change of services supporting 'Discharge' processes within the Medical Division. Contracts and Business Planning Manager – April 2009 to September 2009Prepared contract documentation, negotiated and monitored contracts with a value of £7k. Worked closely with Commissioners and other purchasers to build good working relationships. Prepared reports and presentations for staff internally and Exec team. Analysed data and information and dealt with contract queries. Contributed to the marketing and planning of Trust services. Worked closely with Senior Managers, Clinical Leads and other members of the local Health Economy. -
18 Weeks Programme ManagerSurrey And Sussex Healthcare Nhs Trust 2007 - 2009 -
Service Improvement FacilitatorSwsh Cancer Network 2003 - 2007
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Business Development ManagerPriory Group 1998 - 2000
Frances Scott Skills
Frances Scott Education Details
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Marketing -
Business Studies
Frequently Asked Questions about Frances Scott
What company does Frances Scott work for?
Frances Scott works for Practice Plus Group
What is Frances Scott's role at the current company?
Frances Scott's current role is Operations Supervisor.
What schools did Frances Scott attend?
Frances Scott attended University Of East Anglia, Bristol University, Cim | The Chartered Institute Of Marketing.
What skills is Frances Scott known for?
Frances Scott has skills like Healthcare, Performance Management, Project Management, Hospitals, Process Improvement, Strategic Planning, Customer Service, Microsoft Office, Powerpoint, Team Building, Microsoft Excel, Microsoft Word.
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