With over nine years of experience in accounts receivable and credit management, I am a proficient and reliable professional who can handle complex and high-volume transactions, ensure compliance with policies and regulations, and maintain positive customer relationships. As a Credit Manager at Consolidated Pipe & Supply Co., Inc., I oversee the collection procedures and goals, manage the accounts receivables, and coordinate with collection agencies and customers. I also have a certification in Human Resources: Payroll from LinkedIn, which enables me to support the payroll department and perform account reconciliation. Additionally, I have extensive experience in contact center management, having led a team of employees in making and receiving calls, ensuring customer satisfaction, and meeting performance targets. I am skilled in customer service, Microsoft Word, time management, and leadership, and I am always eager to learn new skills and take on new challenges.