➡️ Driver in increasing agency growth and efficiency year on year to increase profit margins➡️ Initiated and delivered fundamental changes to the agency’s softwares and processes that led to increased productivity and efficiency➡️ Training all team members on tailored ways of working for their department, regulating the consistency of standards and reporting on impact made ➡️ Monthly reporting of the agency financial performance, team utilisation & efficiency and detailed analysis… Show more ➡️ Driver in increasing agency growth and efficiency year on year to increase profit margins➡️ Initiated and delivered fundamental changes to the agency’s softwares and processes that led to increased productivity and efficiency➡️ Training all team members on tailored ways of working for their department, regulating the consistency of standards and reporting on impact made ➡️ Monthly reporting of the agency financial performance, team utilisation & efficiency and detailed analysis of key factors impacting profit margin➡️ Direct report to CEO and Agency Director to advise on next client, operations and team decisions for agency growth➡️ Project manager to 35 clients at one time to ensure efficient and successful project and retainer delivery, consistently meeting high standards and client expectations ➡️ Facilitator for recruitment, onboarding, training, and performance evaluations for studio team members➡️ Lead on driving a fun, motivating & collaborative work environment that has been fostered by the team of 25 Show less

Sitting within the leadership team and working closely with the directors, I am responsible for:➡️ Overseeing the day-to-day operations of our studio and ensuring the efficient and smooth functioning of all business processes➡️ Pipeline, resource and capacity planning ➡️ Bringing excellent leadership skills and strategic mindset to help drive the agency's success and growth➡️ Collaborate with various teams, including creative, marketing, developers and contractors, to… Show more Sitting within the leadership team and working closely with the directors, I am responsible for:➡️ Overseeing the day-to-day operations of our studio and ensuring the efficient and smooth functioning of all business processes➡️ Pipeline, resource and capacity planning ➡️ Bringing excellent leadership skills and strategic mindset to help drive the agency's success and growth➡️ Collaborate with various teams, including creative, marketing, developers and contractors, to optimise workflows, streamline procedures, and maintain a high standard of operational excellence➡️ Data Protection Officer➡️ Process planning, to ensure we're up to date and set up with the best software and systems at one time to aid us in seamless delivery of work➡️ Line managing a team of five Developers and the Brand Marketing Exec ➡️ Involved with HR and recruitment for the agencyI also have the habit of being the designated games coordinator for social events - fun is always on the agenda! Show less

➡️ Leading the daily operations of the Studio team to ensure designers and developers are equipped to deliver our client’s project and retained work on time and at a high quality➡️ Acting as a communication link between the marketing, design and development departments➡️ Supporting in HR and Recruitment ➡️ Helping to drive the efficiency of Studio through training, technology and improving work process methods ➡️ Continually manage multiple projects scopes, timelines and… Show more ➡️ Leading the daily operations of the Studio team to ensure designers and developers are equipped to deliver our client’s project and retained work on time and at a high quality➡️ Acting as a communication link between the marketing, design and development departments➡️ Supporting in HR and Recruitment ➡️ Helping to drive the efficiency of Studio through training, technology and improving work process methods ➡️ Continually manage multiple projects scopes, timelines and budgets for studio projects at one time➡️ Being a motivation to my team to drive delivery of work and generate results➡️ Data analysis and reporting of agency efficiency Show less

➡️ Planning and managing the delivery of multiple Shopify, Mobile App & Wordpress projects ensuring work is on time, budget and scope➡️ Throughly testing and feeding back on UX of website projects across devices and browsers➡️ Presenting and training client’s on Shopify and Wordpress platforms and how to manage their bespoke themes➡️ Content populating complex Shopify website builds across core pages, products & collections ➡️ Keeping up with the latest Shopify platform releases… Show more ➡️ Planning and managing the delivery of multiple Shopify, Mobile App & Wordpress projects ensuring work is on time, budget and scope➡️ Throughly testing and feeding back on UX of website projects across devices and browsers➡️ Presenting and training client’s on Shopify and Wordpress platforms and how to manage their bespoke themes➡️ Content populating complex Shopify website builds across core pages, products & collections ➡️ Keeping up with the latest Shopify platform releases to help enhance internal production Show less

An incredibly 'hands-on' role, working closely with the MD to help assist in the growth of the business and identify new areas of opportunity where our offering will be of value to customers whilst simultaneously planning, implementing and monitoring company projects. Achievements:• Established new brand guidelines for the company and improved social presence on digital platforms and channels • Created brand videos and brochures • Helped move the company from a custom… Show more An incredibly 'hands-on' role, working closely with the MD to help assist in the growth of the business and identify new areas of opportunity where our offering will be of value to customers whilst simultaneously planning, implementing and monitoring company projects. Achievements:• Established new brand guidelines for the company and improved social presence on digital platforms and channels • Created brand videos and brochures • Helped move the company from a custom merchandise manufacturing company to offering an ecommerce solution for clients to provide a ‘one stop shop’ solution • Designed and developed 3 websites including product management and pricing strategyx2 Bigcommerce sites / x1 Wordpress site • Continuous management of the design and digital team to deliver on client design briefs and digital projects in a timely and efficient manner whilst providing feedback where needed• Continuously maintaining and improving over six ecommerce sites in terms of SEO, digital and influencer marketing, organic social content, facebook paid ads and promotional sales i.e Black Friday / seasonal sales etc.• Continuously liaising and selling ecommerce service to clients • Licensing experience • Optimising presence and interacting with prospect customers at trade show events including Spring & Autumn Fair, Scotland Trade Show Fair• Interviewing candidates for digital and design roles Show less

Driving strategic and creative brand development for a number of clients. Day-to-day I manage the delivery of multi-channel campaign creative work and projects ensuring work is on time and meets the clients’ brand objectives whilst making commercial and profitable decisions for the agency. From presenting creative concept ideas to client to seeing through delivery of all tactics, I consistently work hard and deliver for brands needs, developing a strong commercial awareness for each client to… Show more Driving strategic and creative brand development for a number of clients. Day-to-day I manage the delivery of multi-channel campaign creative work and projects ensuring work is on time and meets the clients’ brand objectives whilst making commercial and profitable decisions for the agency. From presenting creative concept ideas to client to seeing through delivery of all tactics, I consistently work hard and deliver for brands needs, developing a strong commercial awareness for each client to deliver strategic results.As Senior Project Manager, tasks include managing and delivering digital and print-based campaigns, coordinating photoshoots and production of assets, creative strategy and competitor research. Alongside this, I have a large involvement in managing the agency’s studio resource. Ensuring all projects are managed to meet deadlines and recruiting freelance designers, copywriters and animators where needed.Clients: Illamasqua; Nouveau Lashes; Loyalti; ReFood; GlamCandy; Show less

By assisting in the marketing team for this global brand I have gained invaluable insight into the FMCG market and the strategies used to create a successful and strong UK household brand with a growing product range. I have assisted in research projects, creating presentations for key accounts, devising activities for global conferences, analysing data and consumer feedback as well as working with different creative agencies to drive Arla’s brand visions and campaigns forward including for… Show more By assisting in the marketing team for this global brand I have gained invaluable insight into the FMCG market and the strategies used to create a successful and strong UK household brand with a growing product range. I have assisted in research projects, creating presentations for key accounts, devising activities for global conferences, analysing data and consumer feedback as well as working with different creative agencies to drive Arla’s brand visions and campaigns forward including for brands such as; Anchor, Lurpak, Castello, Starbucks milk based beverages, Arla Lactofree, Skyr, and Arla Protein. Show less

As part of the telemarketing team, I sourced sales opportunities and leads for clients from a range of sectors such as education, charities, pharmaceutical and professional associations. By using effective and confident communications, I was responsible for speaking to decision makers at all business levels in order to generate positive results for campaigns. I have gained experience in maintaining effective B2B relationships and have improved my knowledge and skills in strategic business… Show more As part of the telemarketing team, I sourced sales opportunities and leads for clients from a range of sectors such as education, charities, pharmaceutical and professional associations. By using effective and confident communications, I was responsible for speaking to decision makers at all business levels in order to generate positive results for campaigns. I have gained experience in maintaining effective B2B relationships and have improved my knowledge and skills in strategic business development and telemarketing services. Show less

From my experience of working for one of the largest coffee shop chains in the world, I have developed a great interest and passion in coffee and the skills required to make the various types. I continue to seek coffee-making as a hobby and to improve my technique and knowledge of the industry.