FWRD Rewarding Databases is a boutique CRM Consultancy which specialises in supporting small businesses with the set-up and use of Zoho CRM.Essentially we help our clients to build streamlined, scaleable and saleable businesses through the implementation of a cloud-based CRM software called Zoho. We provide our clients with an easy-to-use, customised software solution which significantly improves their sales, marketing and administration processes in order to get organised, save time, sell more and better serve their clients. TARGET MARKET – Small businesses and start-ups. Ideally under 10 members of staff.SECTORS – We’ve worked with small businesses in a huge variety of industries across the B2B & B2C sectors. Zoho CRM can be customised to reflect and support your business no matter what your industry. LOCATION – FWRD have a presence in Perth (Western Australia) and Leeds (United Kingdom) but we can easily work with customers anywhere in the world as our service is cloud-based and we operate 100% remotely.DATABASE – Our target market falls into one of 3 camps when it comes to their database; a) they don’t have one yet b) have one but not profiting from it c) profiting from it but want to grow their business and increase their earning potential.EXISTING SOFTWARE – Typically our clients are also using a number of other cloud based software apps and require a CRM system that integrates seamlessly with them all. We support users of Google Apps, Xero, MYOB and Mailchimp to name a few. DAILY ISSUES – Our clients are typically facing several or all of the followings issues in running their business; lack of time٠ lack of sales ٠managing leads & prospects ٠ managing and analysing client database ٠ sharing company data ٠ lack of organisation ٠The service FWRD offers is designed to address all of these issues and radically change the way you do business. Click the link below to read about all the benefits of Zoho CRM.

Business Stations is a Not For Profit provider of government funded business advisory services. As a consultant for Business Station, over the past four years I have developed and delivered training programs to hundreds of SME’s across the Perth metro under various government funded programs. I love educating the small business community on a range of key topics, including; social media and online marketing, customer relationship management and cloud-based productivity applications.For the full-line up of upcoming workshops, you can visit http://businessstation.eventbrite.com. These are all Government funded and completely free. I personally deliver all of the social media masterclasses in Joondalup.

At District32 our passion is to secure the success of our local economy and to energise and enrich our local communities. To accomplish this, we reinvest profits into the community; supporting and investing in local enterprises while motivating and inspiring communities into buying and championing ‘local’. To maximise the chances of success and sustainability, we provide local SMEs with the best marketing, advertising, networking, educational and promotional services available. They in turn, provide excellent customer services and fair prices which encourages consumers to buy ‘local’. And, as small businesses put more of their profits back into the local economy (unlike the big chains that drain local communities of resources) communities are empowered to fight back and thrive.We are committed to engaging fully with the local community and aim to become the go-to place as a provider of community information. People can find out what’s going on in their local community, including events and activities. With District32, everyone benefits.

At District32 our passion is to secure the success of our local economy and to energise and enrich our local communities. To accomplish this, we reinvest profits into the community; supporting and investing in local enterprises while motivating and inspiring communities into buying and championing ‘local’. To maximise the chances of success and sustainability, we provide local SMEs with the best marketing, advertising, networking, educational and promotional services available. They in turn, provide excellent customer services and fair prices which encourages consumers to buy ‘local’. And, as small businesses put more of their profits back into the local economy (unlike the big chains that drain local communities of resources) communities are empowered to fight back and thrive.We are committed to engaging fully with the local community and aim to become the go-to place as a provider of community information. People can find out what’s going on in their local community, including events and activities. With District32, everyone benefits.

With a 40 Year History the Stirling Business Association is one of Western Australia’s most successful and durable business associations. The SBA support small business in the City of Stirling region by offering opportunities for business owners to connect and reciprocate business.The Members Services Officers role is to ensure that Members are welcomed to the Association and remain loyal and active Members.

Spruce Ups specialise in presale property makeover and home staging solutions to prepare your home for sale for greater profit.Assisting in property presentation and photography; consultation, assessment and commercial advice to effectively promote and market properties.

An online real estate agency servicing United Kingdom. Responsible for creating and implementing various new and bespoke systems, training staff members, supervising a team and overall general responsibility for the presentation of the listings portfolio. ► Portfolio - Responsible for driving marketing and property promotions using my skills and expertise in home staging. ► Management – I managed the entire sales listings portfolio, managing preparation, presentation of properties property to enable them to be marketed as quickly as possible. ► Leadership – manage a team of 6 administration staff, ensuring compliance and productivity. ► Training & Education - training the field agents and professional photographers in the principles of home staging. Educated the vendors in relation to home staging. ► Compliance - Ensured compliance with current legislation. ► Key Achievements - The listings portfolio grew from 200 – 1200 in the time that I was leading the team. ► I wrote all the marketing and training information sent to vendors, promoting our services and home staging packages. ► Proposed, developed and project managed the business to an online administration system (from paper based). I trained all staff, set up templates and loaded 500 listings into the new systems. ► Leveraging my knowledge of the Home Interiors market and principles of Home Staging, I successfully integrated a ‘property presentation service’ within a marketing package; this increased sales commissions and revenue.

Professional Property Consultants specialising in both sales and property management. I was responsible for the performance of three local offices. ► Client Service - I was brought into the company to merge three Preston based offices, to develop consistent service practices across the region; to manage dispute resolutions, improve service delivery and lift performance. ► Sales & Marketing - managed and developed marketing initiatives and sales strategies, working with existing clients and sourcing new promotional accounts. ► Sales Management – revising and setting appropriate sales targets; motivating and leading staff to meet and exceed targets.► Valuations – conducting valuations of both sales and rental properties; managing through to completion of sale or letting, Key Achievements ► I developed and implemented a new sales and marketing strategy across new and existing promotional accounts. ► I proposed, developed and implemented a ‘Home Staging Service’ which increased sales by staging and capturing all new properties

Boutique real estate agency representing a new bread of estate agency. I was involved from the launch of the company with a prominent role in sales and marketing. ► Management - Training and managing all staff members. ► Advertising – manage and consult with advertisers and suppliers. ► Sales - Progressing sales chains and liaising with solicitors to negotiate sales. ► Administration - Editing and producing fortnightly vendor reports. ► Home Staging - managing home staging appointments, photographing properties and marketing. Designer

Established high street supplier, specialising in hosiery, nightwear and casual-wear. UK based design team with manufacturing based in Europe and the Far East. ►Customers included Topshop, Tesco, Primark, Dunnes, Urban Outfitters, Next & George.► Responsible for developing and maintaining the critical path for key accounts.► Liaises with Asian suppliers to ensure high quality products and punctual deliveries.► Briefed to develop extensive and varied ranges for several customers.

To fund the expense of University, I created my own fashion label through which I sold exclusive customised garments to private clients and through the boutique department of Topshop in Manchester.► In order to promote the customising service, I created a 26-piece collection and coordinated a photo shoot to produce a promotional brochure and look book. ► This resulted in me supplying Topshop with individual customised garments mostly made by hand and centered around denim. ► Designed and hand-made a unique range of handbags, which were sold in an alternative department store in Manchester, Affleks palace.

Fiorelli is UK based fashion brand specialising in accessories. Along with handbags, Fiorelli makes luggage, belts, small leather goods and sunglasses.► Represented Fiorelli serving 150 accounts in the North of England► Developed customer relations by telephone, sales calls and national trade shows.► Trained as a key account manager for the Kipling range by the UK sales manager with the responsibility of launching the Autumn/Winter range.

Great Universal Stores is the leading mail-order company in the United Kingdom producing some of the most popular fashion catalogues. ► Worked in various departments including knitwear, tailoring and outerwear► Researched and designed trend boards, collated departmental top sellers lists.► Worked with merchandising teams maintaining stock availability with suppliers and monitoring aspects of the critical path.► Project managed photo shoots for the G.U.S and Argos Additions catalogue.► Assisted garment technologist, amending and finalising garment specifications.