Francesca Deleon Email & Phone Number

Houston, Tx, Us

Paris, Fr

● Collaborate with the cross-border Talent Management team to develop the annual Learning and Development catalog for employees as well as provide support for virtual learning inquiries related to scheduling, and meeting content. ● Launch and manage a language program that expands across North and South America by tracking usage and maintaining FAQ guide. ● Provide Goal Setting and Performance Review program progress, assist in answering employee questions and data analytics. ● Assist HR business partners and HR directors in local talent review sessions by providing templates and completing missing information.

Paris, Fr

● Managed virtual employee onboarding program for U.S. and Canada which includes: - Coordinating onboarding facilitator schedule, maintaining train-the-trainer guides, andcommunicating any follow-up information, - Working with external vendor to deliver “Welcome Kits” to new hires, and - Reviewing new hire surveys to gather feedback regarding recruiting and onboardingexperience.● Manage employee recognition program by communicating with the vendor, responding toinquiries, and notifying program champions of any changes.● Developed a Diversity and Inclusion Toolkit for employees to strengthen company culture.

Paris, Fr

● Co-led project team to create virtual onboarding program for both U.S. and Canada.● Verified invoices and Purchase card transactions before submitting for approval and processing.● Prepared training rooms, ordered materials and ordered lunches for local trainings andonboarding sessions

Houston, Texas, Us

• Managed, organized and executed annual employee anniversary luncheon for approximately 2,500 attendees over a period of five days. Communicated details of event to all attendees. • Created an annual employee communication plan for the employee opinion survey and recognition program. Coordinated with internal departments to execute messaging.• Oversaw all functions related to employee survey administration including project plan, design, communications, inquiries and results. • Collaborated with vendors and executive management to order employee gifts for more than 20,000 employees. • Supervised all volunteers during employee recognition luncheon- identifying scope of responsibilities for each volunteer. • Organized and manage delivery logistics for employee gifts and employee opinion survey prizes. • Provided administrative support for I CARE committee when reviewing nominees and winners for the Houston Methodist Hospital I CARE award. Follow-up with committee on any action items. • Maintained corporate policy and procedures as well as coordinate review among HR management.• Developed Standard of Practice documents for employee events in order for all entities to follow processes and procedures. • Updated and compiled data for quarterly metrics related to position eliminations and the Americans with Disabilities Act (ADA) at each entity. • Processed all invoices and check requests in a timely manner.

• Managed a $450,000 U.S. emergency responder grant program that involved reviewing grant applications for more than 300 emergency responder organizations.• Managed a $100,000 U.S. employee volunteer and fundraising program which involved planning quarterly volunteer projects, processing applications and assisting employees with questions.• Created and delivered quarterly metrics related to how funds were used for employee activities.• Organized and executed corporate events for more than 500 employees including annual meeting and holiday party. • Developed project and communication plans for internal company projects and community company projects.• Interacted with executive management about company objectives pertaining to community partners, such as United Way of Greater Houston and American Heart Association.

• Supported U.S. emergency responder grant program by processing requests and answering application questions.• Wrote and edited internal communications for company intranet using AP Style.

• Supported department through processing invoices, planning meetings and maintaining files.

Bloomington, Illinois, Us

• Identified client needs and maintained confidential client records. • Provided customer support for existing and new clients by scheduling appointments, completing follow-up tasks and composing correspondence.

Houston, Tx, Us

• Developed recommendations for executives about charitable contributions and employee events.• Reviewed employee expense reports for accuracy and compliance with company guidelines.