I am a Strategic Account Director at RWS Group, the world's leading provider of technology-enabled language, content management, and intellectual property services. With 26 years of industry experience, I support global accounts across retail, manufacturing, finance, and other verticals, managing the overall client relationship and satisfaction, developing global content strategy, and driving growth across RWS's translation services and technology portfolio.My passion is to create more meaningful translated content through the use of digital technology and human expertise. I help my clients understand their content and move from ad hoc to autonomous workflows through cloud-based SaaS solutions and innovative service delivery. I also develop partner relationships and prioritize client objectives and business opportunities, implementing customer-centric account plans to achieve specific strategic goals. I have a strong background in project management, sales, and account management, working on the vendor side. I have built long-term relationships across multiple industries, delivering solutions that are tailored to the specific needs of each individual and organization. I welcome opportunities to extend my network and support companies and individuals in their journey to implementing global content strategies. I can be contacted via LinkedIn, Twitter, or email.