Francesca Gentile Email & Phone Number

Piedmont, Italy

Torino, Piemonte, Italia

Asti Area, Italy

- Product Portfolio evolution planning and leading.- Product Requirements Synthesis from customers’ needs, market research and competitive analysis. - New Product Development management, balancing market drivers with corporate objectives and internal stakeholders needs. - Roadmap reliability and project profitability supervision by monitoring the KPIs and prioritizing conflicting tasks. - Existing product portfolio and lifecycle administration, idea generation for upgrades and value engineering.- Product launch decks and tech trainings creation and delivery to the sales business units for new products and evolutions. - Staff mentoring on products and technical standards, tender specifications analysis and key accounts management. - Portfolio Financial Health and Budget Attainment monitoring.

Pinasca

- Management of Sales and Marketing operations for WiFi and Hiperlan devices distribution to professional partners. - Conceptualization of promotional campaigns, products presentation to large audience at public speaking engagements. Tailored sales strategies implementation.- New sales opportunities hunting and capitalization. - Presales support for bidding process, for technical and offering preparation. - Training delivery on products and standards to technical and commercial staff, support on field to partners.- Forecast and business reporting management

Milan Area, Italy

- Single point of contact for outages and issues reported by the top business clients. - Team management for fault diagnosis, triaging and resolution.- On track SLA and KPI attainment to key accounts.- Network monitoring: IP routing, load balancing, disaster prevention.

- Technical specification analysis for test design. - Assessment of network environment configuration, hardware, software and tooling needed for test execution.- System test procedure creation and validation.

Turin, Piedmont, Italy

- Triage of defects identified by external customers (Telco such as Vodafone, H3G, T-Mobile, Telefonica) and internal testing team on new generation mobile phones. - Issues appraisal, cooperation with the software development team for bug fix and solution validation.